Question about Baby Lock Ellure

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Babylock Ellure Embroidery Unit Malfunction

I have a Babylock Ellure that I've used twice since I bought it. Both times it worked fine, last use being a couple of days ago. Last night I tried to turn it on with the embroidery unit attached, the LCD screen gives the standard "The embroidery unit will move", I hit OK, then it makes a really ugly grinding sound, unit does not move, then the message on the screen says "A malfunction has occured, turn the machine off and back on". I've done that multiple times with no solution. I tried using the regular sewing functions and that works fine, but as soon as I put the embroidery unit back on it did the same thing. Please help, I'm so frustrated! Thank you!

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You need to make sure that the embroidery arm is able to move freely be sure that it has no obstructions like a wall behind your sewing table or fabric that may be stacked nearby. If all is clear you probably have thread wrapped somewhere inside the embroidery unit it only take a little bit to jam up the works. You can try to take off the cover by flipping the unit over and removing the screws to the embroidery arm. I would take it to the shop where you bought it they should be able to help you for free if it is new. If you have the original packaging you can send the machine to Steve's at www.stevessewandvac.com just send them an email they can help.

Posted on Aug 13, 2008

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