Question about Canon MP520 All-In-One InkJet Photo Printer

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Message error 6A80. Comes up with "printer error has ocurred. please turn off printer then back on again. if problem persists see manual" manual has nothing in it.

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  • Anonymous Oct 02, 2008

    I have the same problem. Canon says:

    For troubleshooting purposes please follow these steps:

    1. Look in the top of the printer, where the paper feeds from. Make sure there aren't any paper clips or thumbtacks or something like that in the paper path.

    2. Turn the unit around to the rear. In the back of the printer there is a door that can be opened. Open the door and look for any foreign object or smaller pieces of paper that may have stuck in the printer.

    Close the door after inspection.

    3. Open the front door to the unit. Make sure there are no foreign objects or stuck paper in the location where the paper comes out after printing.

    After inspecting all of these locations, reconnect the power cord and turn the unit on.



    I'm sure this won't work as the printer is brand new. The next option is to send the printer in and get a refurbished on. Yikes! Need help...

  • byrnesarah Oct 11, 2008

    After closing the printer cover the Message error comes up that it cannot read the ink tanks.Yet they have been installed exactly as stated.This is the second MP520 i have had.Please help!

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  • 421 Answers

6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. All of these will be almost impossible to get as a spare part. The only thing worth trying is an EEPROM reset that can be done using the service manual. Get a copy here: http://www.tradebit.com/filedetail.php/4981053-canon-pixma-mp520-printer-service-manual

Posted on Dec 07, 2008

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It wont print


Double check that the error isn't 6C10. I also thought I had an 8C10 error also and that's how I found your unanswered question! But I couldn't find any other internet reference to 8C10 but I did find a YouTube fix for a 6C10 error message. So I got my reading glasses and looked again. Sure enough it was a 6C10 error! I followed the instructions for the 6C10 error fix (resetting Ink Absorber Reset) and my printer is now functioning. Bonus note: My printer is a MP620 and the reset was for a MP550. Same error number though! and also same solution. By now your printer has probably crossed that printer rainbow bridge... but hopefully someone else will need your help? With my reset, I am going to run my $$$ ink cartridges out instead of maintenancing the absorber and then toss mine as well!

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My canon MP560 series has an error. it says an error has ocurred .Turn off the printer then back on again.If problem persists see the manual.I have done what has been asked me to do but it is not working....


Your computer will be showing an error code, probably 4 digits. Also the green and orange lamps will be flashing in a set sequence, ie green flashes 4 times and orange 5 times. the sequence of flashing lights is more accurate than the error code.Please come back and tell us what they are.

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Hey i have a code 5100 on my canon pixma mp520 the screen shows "preinter error has ocured. turn off power then back on again. if problem persists, see the manual." the problem is i lost the...


Hello thanks for using FixYa

Error 5100 means that the cartridge can not be detected by the printer. Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  • Turn off printer
  • Remove both the cartridges from the printer
  • Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  • Return the cartridges
  • Turn on the printer.
Error will be removed
I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Feb 11, 2011 | Office Equipment & Supplies

1 Answer

Hi, I have a "dead"


APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:
  • Check for foreign material or paper debris around the purge drive system unit
    - remove foreign material.
  • Check for foreign material or paper debris around the ASF unit
    - remove foreign material.
  • If other solution fail, replace one off the following part
    - Purge drive system unit
    - Logic board
for more info visit: http://pcmediks.blogspot.com

Dec 28, 2010 | Canon Pixma MP450 All-In-One InkJet...

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Error message after copying 5100


This error takes place when a encoder sensor is dirty on a back side print head.

Jun 21, 2010 | Canon Pixma MP480 All-In-One InkJet...

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Canon MP520 error message 6A80 - Have tried switching on and off at wall no help. Judy


6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. All of these will be almost impossible to get as a spare part. The only thing worth trying is an EEPROM reset that can be done using the service manual. Get a copy here: http://www.tradebit.com/filedetail.php/4981053-canon-pixma-mp520-printer-service-manual

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Error message comes up saying "printer error has ocurred. Turn off power then back on again. If problem persists see manual" and there is nothing in the manual about it. I have a brand new Cannon Pixma...


Not a good start, there is a sensor in the printer reporting an error, Cannons objective in asking you to turn off the printer and turn it back on is to reset the sensor, however if the error persists it is not a faulty sensor reading but a actual fault. The only added suggestion I can make is to step through the installation again ensuring you have removed all internal packaging from the printer and all protective packaging from the ink tanks. After that and as the machine is new you need to contact Canon directly and explain the problem to them, there will always be a percentage of machines which roll off the production line with a fault. I only have the US contact details if that is not applicable you will have to check online for your own country

Canon Customer Support Center Hours: Monday-Friday 10:00 a.m. - 10:00 p.m. ET, excluding holidays Phone: 1-800-OK-CANON (toll free)
1-800-652-2666 TTD: 1-866-251-3752 (toll free) Email: carecenter@cits.canon.com For additional support options: www.canontechsupport.com

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I have a Canon, Pixma MP520 and an error message is coming up 6A80 Printer error has accurred. Turn off power then back on again. If problems persist, see the manual. I can't seem to fix it, can you help


Put the colors out of the printer and do it on and off a few times and put the colors back in and a few times on and off again, that was working on my 6a80 problem.

Greetings Pieter.

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1 Answer

Brand new PIXMA MP520 just connected up. Having just installed the print head and the ink cartridges, now getting message when turn on the printer. >>> 6A80 Printer error has occurred. Turn...


Hi there,

I opened the printer, and pushed gently on the lever that holds/releases the print head, and this seemed to release whatever was stuck. After this the print head moved freely on turning on the printer/copier.

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