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Mouse problem... What exactly IS a USB mouse? Never had a problem with a mouse before so I don't know too much about the different kinds. And where do I get one? I am currently updating on my computer with the hope that it will help some. Checked the mouse driver, etc. and it says the driver hasnt been updated since 2001.

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USB stands for Universal Serial Bus (http://en.wikipedia.org/wiki/USB) , its a standard port that most computers have today.
Here's a good link:
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010290065%201083407048&bop=And&Order=PRICE

My thought from what you have told me is that the port where you plug in your mouse is broken. Try other mice, because you may have tried a broken mouse.
If the port is broken, your best bet is to go with a USB mouse.

Posted on Jul 27, 2008

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How can I get a mouse to work on a DELL DM061 (XP OS) from start screen?


In searching for details about your model, it may be helpful to know that the DM061 is also known as the E520

There are five things I can suggest (and they are only suggestions)

1. Restore your system to an earlier time when the mouse was working. Read this
http://support.microsoft.com/kb/306084
2. plug your mouse in and if you can do the following without your mouse
Go to Hardware>DeviceManager and navigate to the USB section at the bottom; expand this, indentify the entry which is your mouse, either update drivers, roll back (to previous driver), or uninstall driver. Disconnect your mouse and Reboot your system. When it is up, plug in your mouse again. If you uninstalled your driver you might see messages like 'Found new hardware', 'searching for drivers' and hopefully 'Your new hardware is installed and ready to use'. In any case this procedure may result in your mouse starting to work again.
3. Go to the Dell website and download mouse drivers if available, If you are using another computer, save them. You may be able to install the downloaded drivers from the media; when asked, enter the location of driver as being on the removable media that you used.
4. Try updating your BIOS from the Dell website, if such an upgrade is available. Choose the current version of BIOS if there isn't a new one. Follow Dell's procedure for updating the BIOS. (I don't really think 4. will make any difference though)
5. As a last resort, perform a system recovery (return your computer to it's 'new' state). You will lose everything on your HD if you do this, so ensure you have backed up your files.

I don't how difficult any of this is without the use of a mouse.
Good luck !

29.April.2014

Apr 29, 2014 | Dell PC Desktops

1 Answer

I cannot get my keyboard or my mouse to work with my dell computer. what can i do?


Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

Sep 12, 2011 | Dell PC Desktops

1 Answer

The mouse that comes with my Dell computer (2 yrs old) doesn't move smoothly on the mouse pad and is difficult when trying to zero in on a speciific site. Thanks for your help.


The solution may depend on the type of mouse you are using. If it is a ball mouse, you may need to clean the ball, because dirt can throw off the sensors in the mouse. If it's a PS2 mouse connection (the round connector, not USB) try using a different mouse if you have one around. If it is a laser mouse, try plugging it into a different USB port on the computer, or try using a different mouse pad. If it is a wireless mouse, it may need new batteries, or may need to be synced up with the receiver again.

Jul 21, 2010 | Dell Dimension 3100 PC Desktop

1 Answer

I restarted my Inspiron 531s and the mouse doesn't move..I tried restarting it and unplugging it, but to no avail


checked with know good mouse if that gices the same problem issue with the mouse or else try connecting the mouse in the different usb slot that should take care of your problem.,

Nov 26, 2009 | Dell Inspiron 531s Desktop Computer

1 Answer

P4m800p7mb Motherboard


Is the mose being detected??? was there an error message when you plugged it in???

Most usb mouse today doesn't require any drivers. unless you are using a Windows 9x or lower operating systems.If you are on an XP system then try plugging that mouse to other computers to see if it works. if it does try using other usb ports on your computer and see if it detects the mouse.

Aug 13, 2009 | PC Desktops

2 Answers

After rebooting my cpu my mouse stopped working. My cpu does not recognize my mouse? The mouse works because i tried it on a different cpu. what can be causing this?


Did you try to reboot?
Do you have an optical mouse? (if yes: is the red light on?
(Then the mouse is recognized and you must configure your mouse options)
Did you try to connect your USB mouse to another connector?
Or if PS2 connector: Turn of the pc and connect the mouse and power on.
Did you install a new driver? (then uninstall this driver)
Try looking for the most recent mouse driver on the manufacturer site.

Jul 13, 2009 | HP Pavilion a1610n PC Desktop

5 Answers

Technika optical wireless mouse not working


Make sure the mouse is linking to the wireless receiver on you have plugged into the computer (there should be a reset button on the mouse to establish a new link).

May 13, 2009 | Casio Parts Cash Register PC Desktop

1 Answer

Mouse freezes


Is it wireless mouse or usb? or serial connector? if its usb mouse try to use different usb port and check the status, if its wirless it will be connection or battery problem, try to charge it, if its serial connecter try change the mouse . Or use the keyboard port for mouse and see the difference. if all this not work let me know so i can show you the windows steps in order to fix it.

Best regards

Mar 02, 2009 | E-Machines eMachines T3830 PC Desktop

1 Answer

My mouse has a cursor but the cursor won't move when & where I want it to. Have switched to a different mouse & it does the same thing. What is wrong?


One thing you can try is you are currently using a PS/2 mouse (one with pins and whatnot), try a USB mouse. If that doesn't work then you know there's something wrong with your Operating system. If it does, then there's something wrong with the PS/2 mouse port

Jul 27, 2008 | PC Desktops

1 Answer

Mouse will not work when plugged in.


What kind of mouse is it? If it has a round plug, then it's a PS/2 mouse, if a rectangular one than it's USB.

Either way, I suggest getting a new mouse. Get a laser mouse instead of a mouse with a ball in it. They last much longer. I've been buying Logitech brand mice for years and find them to be reliable.

For example, at Staples you can probably pick up a basic, wired, USB Logitech mouse for under $30, maybe less than $20. I recommend wired over wireless, wireless ones burn up batteries quickly.

Also, I've found that if you have a round PS/2 plug for a mouse instead of USB, many of the Logitech mice come with a little green adapter in the package that will let you plug the USB mouse into a round PS/2 port.

I know this is a dumb solution, but mice are so inexpensive these days that messing around with an older mouse simply isn't worth the effort.

Apr 21, 2008 | PC Desktops

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