a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You will need to make sure that the Comcast modem is providing internet, you can do this by connecting your laptop to it using ethernet directly if it connects to the internet, that will be a good thing.
From your comcast Modem, the ethernet Cable should go to the linksys where it says "WAN". this should give you an internet connection and make your comcast modem communicate with your linksys Router.
It sounds like the LInksys that they replaced was also a router. A router will route packets to multiple pc's that are connected to it. The cable modem just sees the router as 1 pc. When you use a switch, the cable modem will see all of your PC's. and Comcast just allows 1 pc. You will need to buy a router to use more than 1 PC which will be cheaper than using Comcasts Home Networking service which will network up to 4 pcs
Sorry but that seems to be a pretty convoluted explanation. Here is how it should go. Vonage unit connected to phone line(s) and cable modem. Linksys connected to Vonage box. Computers connected to Linksys. Ethernet has a length limitation of about 300 feet before you need another switch (hub) or a repeater. Does your wire length exceed this?
Hi Susie With related to your particular issue it seems like that your broadband modem is not configured for the router. There are basically 2 types of connection. DSL and Cable modem. Verizon, ATT are DSL and comcast other providers give you a normal cable broadband connection. If its comcast make sure the cable from the comcast modem is going to the internet port in the linksys router and also make sure that there is a system connection the linksys router and the cable from the system goes to any of LAN 1, 2, 3 and 4 ports. Then reset your cable modem by using a pin and inserting to the reset hole in the modem. You could use the same step to reset your linksys router as well .If its a verizon or dsl connection you need to put normally your username and password in the router page. here is the link to how to configure linksys for your internet modem. Here is a video as well on it? http://in.youtube.com/watch?v=vSAXMO7aNzg http://tinyurl.com/5tqqhl
Also post the linksys router model. your ISP modem model number and also information on how many systems are wired to the router and wireless and let me know if you need more help.
Most cable company's will not allow you to use the USB and the ethernet connection at the same time. You will need to only use ethernet to your PC and your XBOX. Once you have the ethernet cord connected from your modem to the WAN/Internet port on your router you will need to press the reset button on the back of the arris to authorise the router for access. After that is done you will plug you XBOX into 1 of the 4 numbered ports on the router. Then you will need an additional ethernet cord for your PC.
Depending on what modem was issued to you by Comcast, it could be connected to your computer by either a USN cable or a LAN cable. If you availed of the "free self-install kit", then you would need to buy a LAN/Ethernet cable, as to my understanding Comcast does not issue this with the modem/router. Additional information may be sourced from here.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.
Ok, cable (coax) comes in from wall and attaches to modem. Ethernet cable goes from modem to WAN Port of router. You may have to reboot both devices to ensure that your modem (internet service provider) assigns IP address to your router. If PC is close enough, attach new ethernet cable from one of the 4 ports on your router down to your PC's ethernet adapter. (where your modem used to plug into). Router will now assign an IP address to your PC and you should be able to access the www.
Good Luck and let me know if you have any more questions.
Hi ABVT66 - Didn't your router come with two short cables? It should have. One is the cable that hooks up the modem to your router and the other is the cat5 (ethernet) cable that connects your router to your pc. Let me know if you have these cables. Also, if you check your device manager on your pc, click on the + next to network adapters and it will tell you your network adapter. DON'T RATE THIS 'TIL WE'RE DONE. Thanks.