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Check sound settings . If unit is set to Dolby change it to PCM. Most likely you have already went through other settings. If this does not work let me know the models of he unit and tv and what you have tried already and I will try to help
You can use an HDMI cable if both your tv and Blu-ray player have that imput. That will give you the best picture and sound. Both video and audio are carried through the one cable. Next down in quality are Component cables. You may need to use these if your tv doesn't have an HDMI input. These 3 cables are red, blue and green. They will give you the picture but no sound. This is normal . All component cables need red and white composite cables for audio. When you have made your choice of HDMI or Component, click the input button on your tv remote and scroll down to either HDMI 2 or 3 or 4(if you used an HDMI cable) or choose "component" to allow the signal to come through. Make sure you at least have the blue-ray player on so that when you do see it on the screen, you'll know which input you chose to get it to come through. Remember, after watching your Blu-ray, remember to turn your input back to your cable setting so you can watch tv again
Hi This all depends on how you connected the two. If you used the component cables then you've forgotten the audio cables. If you're using an s-cable then you've bent a pin or the connector is not centered. If you're using an Html connector then the cable may be bad but my money is on the DVD player being bad.
LOOK FOR COLORED JACKS, YOU SHOULD HAVE A SET OF RED/WHITE/YELLO OUTPUTS FROM THE PLAYER, PLUG THEM INTO THE SAME RED/WHITE/YELLO JACKS ON THE TV, IF YOU DONT HAVE THEM ON THE TV YOU CAN PLUG THEM INTO THE VCR BUT THEN TO WATCH IT YOU WILL HAVR TO CHANGE WHAT INPUT YOU ARE VIEWING ON THE VCR (KEEP HITTING CH DOWN UNTILL YOU SEE LINE 1 ON THE DISPLAY
if it has component (red, blue, green) cables, plug one set into dvd player's "in's" and tv sets "out's'. you may have to play with the tv channels to be able to watch movie. you just change channels, go from "3" backward until you find a picture and sound.
This is like the problem I had for some months. After a lot of exchanging cables and troubleshooting on forums like this, I decided to call in the Sony service engineers.
The problem turned out to be nothing more than a menu selection. You need to check the setup menu under video and select the colour system you are using (NTSC, PAL). The factory setting on the TVs is 'auto' apparently and sometimes a weaker signal will cause the auto colour setting to drop in and out. In our case we set it to PAL and the problem has not recurred.