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Re: Lockup when connecting to PC
"Failed to repair" = the player is donel anytime this player is connected to a computer running Vista or Windows Media Player 11, it's days are numbered - Philips has a warning on their website, but most people don't see it in time
This is too bad, because Philips no longer has any of these in stock
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If your webcam worked before this problem then you probably have a hardware issue. The webcam is installed on your LCD display panel. This is connected to the system board via a cable. It's possible the cable became dislodged from the webcam or the system board due to opening the LCD display to use the laptop. Go to device manager to see if the webcam appears in list of devices. If not then you will need to have the laptop repaired by Sony or competent repair shop.
You may have to change the battery, but try Reset, Repair, and Update (firmware upgrade) first. Also, there is an FAQ on the Philips website for the computer does not recognize device issue (but only follow it AFTER you have tried reset, repair, and update).
Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.] After repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details) Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.
The Phillips website has a solution for this:
Go to the FAQ for this mp3 player. It'll tell you to install the
Device Manger which will repair the problem. I've done this,
however, the Device Manager claims my mp3 Player is not
Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW