Question about Philips HDD1630 MP3 Player

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Lockup when connecting to PC

My HDD1630 locks up whenever I connect to my PC via USB. When I try to repair using the device manager, it tells me that it failed to repair and to reconnect the player. Any ideas?

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"Failed to repair" = the player is donel anytime this player is connected to a computer running Vista or Windows Media Player 11, it's days are numbered - Philips has a warning on their website, but most people don't see it in time

This is too bad, because Philips no longer has any of these in stock

Posted on Aug 14, 2008

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1 Answer

Please connect player to pc


You have to run a Repair in the Philips Device Manager - that is the solutino to the problem. If the repair fails, your mp3 player is toast - call Philips to see if you are in-warranty.

-Tha Mp3 Doctor

Jan 25, 2009 | Philips HDD1630 MP3 Player

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Philips 6gb mp3 player


Run a repair in the Philips Device Manager

Aug 16, 2008 | Philips HDD1630 MP3 Player

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Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...


I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

May 21, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

My computer don't found my mp3


The HDD1630 is only compatible with Windows XP and Windows Media Player 10.

If you have Windows Media Player 11, unistall it to roll back to version 10.

Install and run the Philips Device Manager from the product CD.

Connect the HDD1630 to the power supply and connect to the PC.

The MP3 player should show as an MTP device. There should be a connection icon on the player screen.

Start Windows Media Player, and select the SYNC option to transfer music.

Feb 17, 2008 | Philips HDD1630 MP3 Player

1 Answer

Go gear not working


Install and run Device Manager from the product CD.

Select the repair option, and follow the on-screen prompts.

NOTE: ALL FILES LOADED ON TO THE PLAYER WILL BE LOST.


If this doesn't work then it may be that the hard disk is faulty. There is an easy way to find out. The following procedure allows the player to connect to the PC as a removable drive. If the Pc reads the drive, then the drive is ok.

Connect the HDD1630 to the mains adaptor and the PC.

Before the computer has a chance to recognise the player, press "Power" and "Vol +" to reset the player.

As soon as the player resets (screen goes blank) press and hold "Vol -" until the PC recognises the player as a removable drive.

Try to access the player through "My Computer" as you would the main hard disk.


Feb 07, 2008 | Philips HDD1630 MP3 Player

2 Answers

Philips HDD1630 MP3 Player about 2 years old, no excessive use, won't charge any more or be seen by computer. Only shows low battery on screen then dies. I am a little technically incline, can anyone tell...


You may have to change the battery, but try Reset, Repair, and Update (firmware upgrade) first. Also, there is an FAQ on the Philips website for the computer does not recognize device issue (but only follow it AFTER you have tried reset, repair, and update).

Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

After repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

Feb 05, 2008 | Philips HDD1630 MP3 Player

1 Answer

Phillips Go Gear 6GB


The Phillips website has a solution for this:
Go to the FAQ for this mp3 player. It'll tell you to install the Device Manger which will repair the problem. I've done this, however, the Device Manager claims my mp3 Player is not connected.

Try this yourself, you might have better luck.

Oct 27, 2007 | Philips HDD1630 MP3 Player

1 Answer

"Please connect player to PC"


Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW

Sep 11, 2007 | Philips HDD1630 MP3 Player

5 Answers

Philips device manager application


yes you can. go to www.p4c.philips.com Hope this helps!

Feb 01, 2007 | Philips HDD1630 MP3 Player

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