Our air conditioner has been in for service every year, it has been operational for 3 weeks and now the red water full light is constantly on, the air conditioner does not run, the dehumidifier does no run, the fan does work. We have drained the bottem plug, we have drained the overflow plus, we have removed and replaced the side tank, we have removed, drained and replaced the main tank.
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Hi There, If you have check and emptied the water bucket, the problem could be the water level sensor. Please contact our customer service department to be connected to a technician who can assess the unit. The office hours are Monday to Thursday 8:30-5pm and Friday 8:30-4pm. The phone number to call is 1-800-263-2629
Please always write with models and brand name. to solve your problem at once. With your details, it means Float switch Open circuit (High level water alarm). Drain pan full of water and dusty. Clean it by dis assemble the unit. Call qualified repairman.
This machine is a looser. Mine has same blink codes. Its been serviced every year since it was installed 3-4 years ago.. Since the elctric work was half the cost of installing it, maybe Ill put in a differnt brand!
The likely reasons for a leaking AC are...
1) Improperly installed. A window air conditioner must be slightly lower at the rear than the front. This allows the water being removed from the room to drain to the back of the machine. A difference of one inch is sufficient. This is always the first thing to check. Many are improperly installed in the haste to get relief from the heat. If installed too low at front the water will flow into the room rather than outside. If installed too low at rear, water can roll out front edges before has chance to exit towards rear drain.
Icing up. Water being de-humidified can turn to ice if there are problems with the cooling system. There are many reasons for an air conditioner to produce ice. Remove front grille while machine is operating. If ice is present on the cooling coil you will probably need service. For more information see our other article:Why window Air Conditioners Ice up.
Air leakage around air conditioner. If warm air is able to enter around the air conditioner it will encounter cooler, dryer air. When they meet condensation will occur. If water leaking from front of air conditioner inspect to see if dripping from body of machine, or water droplets clinging to front area. To test, operate machine for 30 minutes and then use flashlight to check under front edge of base. Small water droplets here indicate an air leakage problem. Add foam insulation to stop warm air from infiltrating.
Drain hole blocked. Rear of air conditioner base has a drain hole or groove to allow water to escape. If becomes blocked water can back up. To test, operate machine for 30 minutes and then inspect if draining properly. If appears blocked use a small piece of wood to open drain hole at rear of metal base. CAUTION: Never be tempted to drill holes into the air conditioner body to relieve water pooling. Severe damage can result.
Internal drains blocked. There are small passageways that allow water to drain from front of air conditioner to the rear. If they become blocked water will pool at front of machine and overflow onto floor. If this happens the air conditioner will require removal from window and servicing.
Outside temperature too cold. This occurs at end of cooling season. If outside temperatures drops below 60 degrees Fahrenheit at night the cooling coil may ice up. If no leakage at bedtime but water in front of machine in morning, suspect this problem. If this problem suspected turn off machine before bedtime and restart as day warms. Alternately, operate machine at night with selector switch in ‘fan only’ position. This will circulate room air during night but not allow cooling.
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