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you may have to open a port that you xbox can use to connect to xbox live
Connect only your Xbox and computer to the Internet.
Disconnect all other devices. This is done to easily determine the
Xbox's IP address, which is used in the Port Forwarding process.
Open the Windows Command Prompt from the Start Menu. Click "Start > Run...," then type in "cmd" and hit "OK."
Enter "ipconfig" n the command prompt. A list of IP addresses pop ups. Write down the IP address of your computer.
Open your router setup utility
through a web browser. Use the given directions from your router
manufacturer to do so. Generally, the configuration page is opened by
inputting the router IP address into the URL in the following format:
http://123.456.7.8/ (where the IP Address number is unique to the router
Open the "DCHP Client List"
section of the router setup utility. This lists the devices currently
connected to the Internet through the router, which is your computer and
Xbox. Write down your Xbox's IP address (in this case, the one that is
not your computer's IP address).
Navigate to the "Virtual
Servers" or "Port Forwarding" menu in your router setup utility. Most
manufacturers have a side menu on their router setup utility, which is
generally a section under your "Firewall" settings.
Input the following port numbers and your Xbox's IP address into your router's port forwarding configuration:
Placing these numbers in the port forwarding menu opens up the
required ports that your Xbox needs to connect to the Xbox LIVE network.
Save this configuration.
Start up Xbox LIVE to check your
connection. If you have no problem connecting, then you have
successfully forwarded the required ports.
Okay, since an Xbox live account takes it's information from Windows Live, this is what you have to do:
Go to Hotmail.com Sign in using your Xbox Live account e-mail and password
If you're not already signed up for mail, don't worry about it. Click view contacts if you're not already signed up.
In the top right corner click options click More options Click View and Edit Your Personal Information Click Registered Information Change your birthdate click Save
Your age is changed! This may or may not be enough
If it is: HURRAY! If not: read on
You have two options. Number 1, plug the 360 into a LAN port on your PC and set up the LAN connection to share the internet with the VZaccess connection. This will work as long as you are connected through vzacess manager.
Option number two, get an EV-DO router, wireless or wired, and use it to connect the xbox.
If using option 1, you may have to struggle at first with the IP settings. Make sure the LAN connection AND the 360 are set up to configure IP and DNS automatically. And make sure that you set the sharing options to include http and such. more help can be found by searching in Windows Help for ICS (internet connection sharing)
Your friend may not have port forwarding on their home network and the network router filters the Internet NAT redirection...
Setting up a DMZ (Demilitarized Zone) on the router for the Xbox gives it unrestricted access to the internet; also puts your Xbox outside you routers firewall.
DMZ ports have to be programmed manually and the IP address also must be manually entered; The DHCP Automatic IP address puts the Xbox back behind the firewall; just duplicate the automatic DNS Server settings and the Netmask. Then choose a IP address outside the Automatic IP range (e.g. 192.168.1.175)
If that does resolve the issue see if the other Xbox needs a Live Update.
ok, firstly i hate these problems. first things first, switch your hub off (leave for 2 mins) switch back on, this may refresh the ip address, also switch your xbox off.. then try agian. Get back to me and let me know what happens from here.
oh also are you connecting your xbox to the pc? or directly to your broadband hub? if you can connect it directly to your hub, this should solve any problems
1. extend the dhcp leasing function within the router by increasing the time for the lease, usually this is in minutes
2. manually assign the ip address so ud ont have this problem ever again
3. renew the ip address via xbox 360
4. it could just mean the xbox live server is temp down.