I have had no problems with my camera (about 15 mos old) until now. When I power it on to take a picture the screen where my subject is usually focused shows the camera mode information, with a black background, rather than my subject. I cannot take a picture.
For the initial problem, it sounds like the connection between the image sensor and the rest of the electronics came loose. Not much you can do unless you are comfortable taking the camera apart, and looking for the tiny little ribbon connector that has probably come loose. To get to the image sensor to look for bad connections generally means taking the camera completely apart, not just removing the case. Sorry.
If the camera is 15 months old check and see how you paid for it. Some credit cards offer automatic warranty extension for things bought with the credit card. If the original warranty was a year you might still be covered by an extended warranty if your credit card company does this.
For the people looking for a manual in this thread I found a manual for the 5385 at retrevo.com
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digital cameras have an image sensor called CCD or C-mos if the camera picture is having problems with color this part may be faulty.
the picture previously taken (before this fault happened) must be fair, if it also bad then there may be problem with LCD or the main board.
i can recommend read very well you owner manual specially the troubleshooting section. The images in the LCD monitor will darken in strong sunlight or bright light. This is a normall occurrence the devices containing CCDS, and doesnot contitute a malfunctions. If you are using too much the flash+zoom, the batteries quicly will drain. maintian another set of batteries for replace, or better buy recharges batteries. God bless you
I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS.
Installation of this Canon EOS Rebel XS firmware version 1.06 update will solve these problems:
Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
The message, "Err 99 Shooting is not
possible. Turn the power switch to<OFF> and <ON> again or
re-install the battery", appears on the camera's LCD monitor, and after
the above operation is carried out,the LCD monitor displays in a
language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following theseFixya Tips:
Follow this link to download a pdf version of the firmware installation instruction guide.
Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.
Very simple fix. Open the covering on the lcd screen and also remove covering that is between the camera and screen. There is a wire that goes from the lcd screen to the camera. It came out from all the twisting of screen when opening and closing. Carefully put that back in. Google keywords like "lcd g5 fix" etc. for more detailed description.
Is it possible that you've gone into M (manual) mode and the shutter speed is fast and a small aperture (large number) been selected? Or has the Exposure compensation been adjusted to be -2? Does it do the same thing in fully automatic mode? It certainly sounds like some setting has been adjusted incorrectly.