Question about Dell Inspiron 1501 Notebook

8 Answers

Dell Inspiron 1501 AC Adapter error message

When I turn on the computer I get an error message that starts "The AC adapter type cannot be determined..."
- The green light on the adapter is on.
- When I ran the battery diagnostics, the adapter failed with a error code of 3600:0649.
- When I press the battery status light on the battery, none of the LEDs illuminate.
- I can power the computer with the adapter, but the battery will not recharge.
Is it the charger, the battery or something else.

Thanks

Posted by on

  • 16 more comments 
  • Anonymous Dec 17, 2008

    Hi!
    I have the same problem.I will try to replace the adapter, even if it's a new one (Dell Adapter) and see what will happen. Will keep you in touch

  • jerodvel Jan 09, 2009

    I have the same laptop and same problem. I tried different Dell adapters and the error won't clear, charge. The laptop works, Dell support yeah right! they troubleshoot the wrong issues, even after you give them code that diagnositc(Dell Software) reports.

  • mishkontfilo Jan 11, 2009

    My chord also is powering but not recharging. How would I get into the jack to try to stabilize it?

  • flshlasko Jan 23, 2009

    I have been getting the wrong adaptor message since purchasing my Inspiron 1501 a year ago; Dell warranty swapped out the bios ans gave me a new adaptor; no fix, thank you. Now my battery is not charging.

  • kymiata Feb 02, 2009

    same problem

    tried a few other adapters and the same

    and when the cord is plugged in...the computer runs very slowly

  • kymiata Feb 02, 2009

    same thing here

    tried a few other adapters but same

    when it is plugged in, it runs very slowly

    any suggestions?

  • meayar Feb 02, 2009

    same problem. dell sent me a new adapter, worked for a while and now it just doesn't at all..

  • stumbling_gr Feb 04, 2009

    My computer pops up with the same message, but now the battery won't even charge. I have to keep it plugged into the charger at all times to keep it running. I bought another AC adapter but it is doing the same thing. My computer is running much slower now. Any idea how to fix it?

  • Anonymous Feb 09, 2009

    Same problem with mine too. I bought a new adapter it was fine for 2 weeks and now is the same. I rang Dell but they re-routed me t a call centre in India and I couldn't understand a word she was saying..

  • Anonymous Feb 21, 2009

    Well i take it it is doing this to everyone...And i cant fix it.

  • dz63 Mar 12, 2009

    Same problem here. I have tried two new adapters. They worked for a few weeks each.

  • flshlasko Mar 13, 2009

    Same issue, that stupid adaptor error message after about 6 months of owning the Inspiron 1501. I solved it FINALLY (after replacing the adaptor with another Dell one did nothing) by buying a new battery on amazon (NOT a Dell one) and also retrofitting the adaptor as described by another Solution listed on this issue.

  • whw09 Mar 25, 2009

    Same exact problem, same model Dell. Adapter error message starting appearing on boot or on Wake Up. No battery is not charging at all. It appears that everyone is reporting that purchasing a new adapter did NOT solve the problem. Has anyone found that a new adapter and/or new battery solved this particular problem?

  • Anonymous Mar 26, 2009

    I have the same problem but with a Dell Inspiron1525
    It bother's me cause I can't use my laptop without it which defeats the purpose of being portable.


  • Anonymous Mar 31, 2009

    my dell inspiron does not recognize my ac adaptor . when i have my ac adapter pluged in it does not charge my battery

  • Anonymous Apr 13, 2009

    It is the same problem and it really sucks

  • lauramr015 Apr 22, 2009

    Mine actually says "unrecognizeable battery" is that the same? It works when plugged in....

  • overdrft May 11, 2010




    Solution link . . . www.Laptop-Problem-Sollution.com






×

8 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

The Dell 1501 ac adapter (possibly other Dell’s as well) has been known to be problematic because of its lack of a plug to jack secure fit. You will notice that the plug can all too easily be pulled from the jack, as opposed to other systems where the plug fits more securely onto the jack. The plug and jack combination is poorly designed so that over time, the plug will come unseated depending on how much movement the machine is subjected to. This will result in power error messages or outright power-up failure. So before assuming you have a faulty adapter, make sure that it is not just a loose plug that is causing the problem. If you look inside the jack, you will notice that there is a 3mm region of non-conductive material nearest the surface of the jack. Use a strip of standard electrical tape 3mm wide and long enough and wrap it around the base of the plug (you may need more than one layer of tape to get a good fit). I have used this method to secure my plug and it has served me well. If the tape comes undone over time, just simply replace it. A more “elegant” method would be to use an “O” ring of the appropriate size (about 6mm) around the base of the plug in lieu of the tape.

Posted on Dec 25, 2008

  • solar_sail Dec 24, 2010

    My Dell E1405 started giving me the same error code, despite my use of the same AC adapter I have always used. I tried the electrical tape and the problem was solved. Thanks!

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Some time your own dell adapter has defects like the pin inside the adapter is broken, you can check that too.

Posted on Nov 15, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had this problem, and luckily found from web blogs that neither replacing battery nor ac adaptor helped anybody - also that Dell were unhelpful. Took it into excellent KC Computers in Hastings, where they found the tiny pin on the charger plug (computer end) was bent flat. They've bent it back successfully, and have advised being very careful in future when plugging in. No problems since and it's lovely not to have that wretched message any more and to have a fully charged battery!

Posted on Oct 12, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,028 Answers

It's the adapter. What's happening is the adapter is going out and isn't feeding enough power to the machine. It's feeding just enough to run it, but not enough run and charge the battery. Replace the adapter as soon as you can, this could cause damage to the machine or a component. Replace it with a Dell adapter, and do not replace it with a Targus universal adapter. The Targus adapters do not work with Dell machines. With that said, I'm assuming that your adapter is a Dell adapter. If it's a Targus, then there is your problem.

Posted on Jul 26, 2008

  • z_ivy987 Oct 05, 2010

    i have a dell 1545 and the charger went out as do all the others. i purchased a targus adapter and it sent the disgruntled qwickset window to work. it remidied the problem soon enough with a bios setting and charged and worked for more than six monthes untill my gf used her dell charger on the unit and now to no avail it will not charge with the targus addapter. the first issue i had with the targus was usere error. the end fit but not the correct one to fit and charge so i found the right one and viola it works... for ever it works and now that it has tasted the dell ac charger it wont charge with the targus...... why????????

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Hi and not a computer expert but I was having the same problems(INSPIRON 1501) with the ac adapter and battery
wont be recognized when booting the laptop either once it booted windows it shows on power meter
connected by Current Power Source AC Adapter and the battery ID but not charging at all. I order
a new battery but haven't got it yet, in the mean time this is what i did to fix the errors to had
the computer recognize both (AC adapter & Battery) and have the battery abe to charge againg.

1.Roll back to original first bios 1 1 0 (Win1501110) found on Dell support website driver downloads.
2.Once installed the bios and while restarting the computer in the main screen where show you the bios version
installed (1.1.0, 2.1.1 0r later 2.6.3 etc) and f2 or f12 options i tooked out the battery from laptop before it
shows the error on screen to eliminate the battery won't recognized error.
3.For th Ac adapter error did the same steps above but this time I unplugged the Ac adapter from laptot
(just the the plug from wall outlet and ac adapter box) with the battery mounted on laptop.
4.Let windows boot normally and start deteting harwares in laptop to install the proper drivers on it.
5.Once drivers get installed it will tell you to restart the computer, at this point you can check in the Power
Meter that both (AC adapter & Battery) are recognized by the computer and the battery is charging.

NOTE: Except to you if you want to restart computer once you verify ACadapter & Battery are working properly,
In my case I haven't restarted the laptop yet to let battery to a full charge and later update the
latest bios 2.6.3 .

Hope this fix your Dell Inspiron 1501 Ac adapter & Battey Error Issues.

Posted on Feb 18, 2013

  • Highlanderxvii Feb 18, 2013

    Hi and not a computer expert but I was having the same problems(INSPIRON 1501) with the ac adapter and battery
    wont be recognized when booting the laptop either once it booted windows it shows on power meter
    connected by Current Power Source AC Adapter and the battery ID but not charging at all. I order
    a new battery but haven't got it yet, in the mean time this is what i did to fix the errors to had
    the computer recognize both (AC adapter & Battery) and have the battery abe to charge againg.

    1.Roll back to original first bios 1 1 0 (Win1501110) found on Dell support website driver downloads.
    2.Once installed the bios and while restarting the computer in the main screen where show you the bios version
    installed (1.1.0, 2.1.1 0r later 2.6.3 etc) and f2 or f12 options i tooked out the battery from laptop before it
    shows the error on screen to eliminate the battery won't recognized error.
    3.For th Ac adapter error did the same steps above but this time I unplugged the Ac adapter from laptot
    (just the the plug from wall outlet and ac adapter box) with the battery mounted on laptop.
    4.Let windows boot normally and start deteting harwares in laptop to install the proper drivers on it.
    5.Once drivers get installed it will tell you to restart the computer, at this point you can check in the Power
    Meter that both (AC adapter & Battery) are recognized by the computer and the battery is charging.

    NOTE: Except to you if you want to restart computer once you verify ACadapter & Battery are working properly,
    In my case I haven't restarted the laptop yet to let battery to a full charge and later update the
    latest bios 2.6.3 .

    Hope this fix your Dell Inspiron 1501 Ac adapter & Battey Error Issues.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hey i had the same problem that you guys had and i looked for a solution on this website. i tried the idea with the tape and it did not help. i didn't know what the problem was so i was going to try and let it charge while my computer is off' and before i did so' i tried blowing in to the computer outlit and i repluged in the adapter and that helped right away.

Posted on Mar 04, 2011

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

Hi Friends,
Problem with Dell Laptops?
For solutions for your problem you need to visit a site by just Click Here .
For any hardware problem with Dell Laptop you can Click Here

Posted on Jul 23, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 156 Answers

Hi

One of two (a possible thrid) things is going on here. If you have more than one of these laptops or you have a friend/colleague with similar Dell Laptop, check and ensure the power adapters are not mixed up. Some Dell laptop models use 65W adapter, others require 90W.

If none of the above apply or you are certain you have the AC adapter for the laptop, then I am afraid the adapter is faulty and needs replacing.

It is however possible that the power jack on laptop has become loose. Before you commit to purchasing anything, check if the jack is loose or smells "burnt". If the jack is at fault, you may need a specialist to service the laptop.

Now, assuming it is just the AC adapter, then you may raise a warranty if your are covered by Dell Warranty. If not you may purchase the AC adapter from Dell one any laptop accessory sites.

Mike

Posted on Jul 26, 2008

1 Suggested Answer

  • 3940 Answers

SOURCE: When I turn on the computer I get an error message

If the BIOS cannot ID the charger, the battery will not be charged.

Cause:

There is a fine wire in the middle of the canon plug to the computer, that sends an ID of the adapter to the BIOS. If that pin is bent or broken, then the system will be powered, but the battery charger is disabled. If another AC adapter for a Dell D-series is available, see if the issue goes away with diferent adapter. If no adapter is available, they are <$50 on Ebay.

If you replace the AC adapter, and the issue still occurs, then you'll need to replace the motherboard.

Posted on Jun 14, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Have a dell inspiron with original ac adapter and battery. i get error message saying that the AC adapter cannot be determined is not recognized by dell and need a dell 65W AC adapter. I have the...


The adapter could be faulty or has failed slightly and is below the operating limits. This means you probably need to replace the power adapter.

Nov 01, 2010 | Dell Inspiron 1501 Notebook

1 Answer

I am using a Dell Laptop and it is inspiron 1501. But its battery is not charging. I get 2 error message the adapter can not recognise... The battery can not recogise.. Something like that. The laptop gets...


try to remove the battery from the computer, after unplugging it, plug in the AC adapter without the battery and check if it will turn on. if it doesnt then 2 possible reason
1. the AC adapter is busted, you can try a known good Dell AC adapter. if its still now working with a know good AC adapter then
2. its the motherboard that needs to be replaced.
Hope this help

May 19, 2010 | Dell Inspiron 1501 Notebook

1 Answer

Dell inspiron 1501 cannot indentify ac adapter


try this first. drain the flea power. remove batter and ac adapter. press and hold on the power button for 10 seconds. plug back ac adapter and battery. go online to http:support.dell.com then download the latest bios update.

once you reach the dell support site select on support for home users. then drivers and downloads. enter the service tag.

when the list of drivers and updates are listed make sure you selected the correct operating system. look for the BIOS then download it via browser. (do not download the manager)

after the download run or install the update.

If all fails. try a diff ac adapter if same problem message appears then replace the motherboard. else replace ac adapter.

Mar 30, 2010 | Dell Inspiron 1501 Notebook

1 Answer

Will the power cord for the Dell Inspiron 1501 fit the Vostro 1500?


AC adapter for both systems belong to D-Family 65 W lead-free AC adapter So you can use the Ac adadpter Note :- The Vostro 1500 discrete version requires the 90 W AC adapter. Without it, you will receive an error message indicating the wrong AC adapter type, the CPU speed will downgrade, and the battery will not charge.

Dec 21, 2009 | Dell Inspiron 1501 Notebook

1 Answer

When i turn on my computer i get an error message that starts "The AC adapter type cannot be determined..." -the green light on the adapter is on -the battery light on my computer is lightly flashing -the...


This happens to me periodicly on my laptop also. Unplug the power adapter from the wall and from the laptop. Then plug everything back in. It should work now.

Nov 15, 2009 | Dell Inspiron 1501 Notebook

2 Answers

Dell Inspiron 1545 AC Adapter error message


-check the system battery information and charger information of the computer; restart the computer, while the computer is booting up, press F2 repeatedly; check "battery info"
-if it stated ac adapter = unknown device ; update the BIOS (-visit support.dell.com
NOTE:other computers may have different BIOS, if it is not the same you may have to consult manufacturer
-click on drivers and downloads
-click or choose by service tag
-download the BIOS and install it on the computer)
-check information after updating; if same message AC adapter = unknown device; call manufaturer for a replacement AC adapter, if status has changed it is a battery problem or motherboard, contact manufacturer to test battery

Sep 29, 2009 | Dell Inspiron 1545 Notebook

2 Answers

Dell 1501 Error- AC Adapter is not recognized


myabe the battery is faulty have you tried replacing it?

Sep 07, 2009 | Dell Inspiron 1501 Notebook

1 Answer

When I turn on the computer I get an error message that starts "The AC adapter type cannot be determined..." - The green light on the adapter is on. - When I ran the battery diagnostics, the adapter failed...


If the BIOS cannot ID the charger, the battery will not be charged.

Cause:

There is a fine wire in the middle of the canon plug to the computer, that sends an ID of the adapter to the BIOS. If that pin is bent or broken, then the system will be powered, but the battery charger is disabled. If another AC adapter for a Dell D-series is available, see if the issue goes away with diferent adapter. If no adapter is available, they are <$50 on Ebay.

If you replace the AC adapter, and the issue still occurs, then you'll need to replace the motherboard.

Jun 14, 2009 | Dell Inspiron 1501 Notebook

1 Answer

My computer does not reconize my ac adapter


If the BIOS cannot ID the charger, the battery will not be charged. Cause: There is a fine wire in the middle of the canon plug to the computer, that sends an ID of the adapter to the BIOS. If that pin is bent or broken, then the system will be powered, but the battery charger is disabled. If another AC adapter for a Dell D-series is available, see if the issue goes away with diferent adapter. If no adapter is available, they are <$50 on Ebay. If you replace the AC adapter, and the issue still occurs, then you'll need to replace the motherboard.

Jun 14, 2009 | Dell Inspiron 1501 Notebook

1 Answer

Dell inspiron 1501 work fine turn off last night now wont turn on


You mentioned trying a different battery, try a different AC adapter.

When plugging in the ac adapter to the wall, see if the POWER LED comes on on the adapter, then when you connect it to the computer, see if the LED stays on.

If the issue occurs with both AC adapters (No battery installed) then the motherboard has failed. If one ac adapter works but the other doesn't then the adapter is bad

Feb 01, 2009 | Dell Inspiron 1501 Notebook

Not finding what you are looking for?
Dell Inspiron 1501 Notebook Logo

14,931 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Laptops Experts

Coss

Level 3 Expert

1043 Answers

Donna Sander

Level 2 Expert

193 Answers

Jax Planet
Jax Planet

Level 2 Expert

921 Answers

Are you a Dell PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...