Question about Dell Inspiron 1501 Notebook
When I turn on the computer I get an error message that starts "The AC adapter type cannot be determined..."
- The green light on the adapter is on.
- When I ran the battery diagnostics, the adapter failed with a error code of 3600:0649.
- When I press the battery status light on the battery, none of the LEDs illuminate.
- I can power the computer with the adapter, but the battery will not recharge.
Is it the charger, the battery or something else.
The Dell 1501 ac adapter (possibly other Dell’s as well) has
been known to be problematic because of its lack of a plug to jack secure
fit. You will notice that the plug can
all too easily be pulled from the jack, as opposed to other systems where the
plug fits more securely onto the jack.
The plug and jack combination is poorly designed so that over time, the
plug will come unseated depending on how much movement the machine is subjected
to. This will result in power error
messages or outright power-up failure. So before assuming you have a faulty
adapter, make sure that it is not just a loose plug that is causing the
problem. If you look inside the jack,
you will notice that there is a 3mm region of non-conductive material nearest
the surface of the jack. Use a strip of standard electrical tape 3mm wide and
long enough and wrap it around the base of the plug (you may need more than one
layer of tape to get a good fit). I
have used this method to secure my plug and it has served me well. If the tape
comes undone over time, just simply replace it. A more “elegant” method would be to use an “O” ring of the
appropriate size (about 6mm) around the base of the plug in lieu of the tape.
Posted on Dec 25, 2008
Some time your own dell adapter has defects like the pin inside the adapter is broken, you can check that too.
Posted on Nov 15, 2008
I had this problem, and luckily found from web blogs that neither replacing battery nor ac adaptor helped anybody - also that Dell were unhelpful. Took it into excellent KC Computers in Hastings, where they found the tiny pin on the charger plug (computer end) was bent flat. They've bent it back successfully, and have advised being very careful in future when plugging in. No problems since and it's lovely not to have that wretched message any more and to have a fully charged battery!
Posted on Oct 12, 2010
It's the adapter. What's happening is the adapter is going out and isn't feeding enough power to the machine. It's feeding just enough to run it, but not enough run and charge the battery. Replace the adapter as soon as you can, this could cause damage to the machine or a component. Replace it with a Dell adapter, and do not replace it with a Targus universal adapter. The Targus adapters do not work with Dell machines. With that said, I'm assuming that your adapter is a Dell adapter. If it's a Targus, then there is your problem.
Posted on Jul 26, 2008
Hi and not a computer expert but I was having the same problems(INSPIRON 1501) with the ac adapter and battery
wont be recognized when booting the laptop either once it booted windows it shows on power meter
connected by Current Power Source AC Adapter and the battery ID but not charging at all. I order
a new battery but haven't got it yet, in the mean time this is what i did to fix the errors to had
the computer recognize both (AC adapter & Battery) and have the battery abe to charge againg.
1.Roll back to original first bios 1 1 0 (Win1501110) found on Dell support website driver downloads.
2.Once installed the bios and while restarting the computer in the main screen where show you the bios version
installed (1.1.0, 2.1.1 0r later 2.6.3 etc) and f2 or f12 options i tooked out the battery from laptop before it
shows the error on screen to eliminate the battery won't recognized error.
3.For th Ac adapter error did the same steps above but this time I unplugged the Ac adapter from laptot
(just the the plug from wall outlet and ac adapter box) with the battery mounted on laptop.
4.Let windows boot normally and start deteting harwares in laptop to install the proper drivers on it.
5.Once drivers get installed it will tell you to restart the computer, at this point you can check in the Power
Meter that both (AC adapter & Battery) are recognized by the computer and the battery is charging.
NOTE: Except to you if you want to restart computer once you verify ACadapter & Battery are working properly,
In my case I haven't restarted the laptop yet to let battery to a full charge and later update the
latest bios 2.6.3 .
Hope this fix your Dell Inspiron 1501 Ac adapter & Battey Error Issues.
Posted on Feb 18, 2013
Hey i had the same problem that you guys had and i looked for a solution on this website. i tried the idea with the tape and it did not help. i didn't know what the problem was so i was going to try and let it charge while my computer is off' and before i did so' i tried blowing in to the computer outlit and i repluged in the adapter and that helped right away.
Posted on Mar 04, 2011
One of two (a possible thrid) things is going on here. If you have more than one of these laptops or you have a friend/colleague with similar Dell Laptop, check and ensure the power adapters are not mixed up. Some Dell laptop models use 65W adapter, others require 90W.
If none of the above apply or you are certain you have the AC adapter for the laptop, then I am afraid the adapter is faulty and needs replacing.
It is however possible that the power jack on laptop has become loose. Before you commit to purchasing anything, check if the jack is loose or smells "burnt". If the jack is at fault, you may need a specialist to service the laptop.
Now, assuming it is just the AC adapter, then you may raise a warranty if your are covered by Dell Warranty. If not you may purchase the AC adapter from Dell one any laptop accessory sites.
Posted on Jul 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
If the BIOS cannot ID the charger, the battery will not be charged.
There is a fine wire in the middle of the canon plug to the computer, that sends an ID of the adapter to the BIOS. If that pin is bent or broken, then the system will be powered, but the battery charger is disabled. If another AC adapter for a Dell D-series is available, see if the issue goes away with diferent adapter. If no adapter is available, they are <$50 on Ebay.
If you replace the AC adapter, and the issue still occurs, then you'll need to replace the motherboard.
Posted on Jun 14, 2009
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