Dell Inspiron? 1501 PC Notebook
Problem for Dell Inspiron? 1501 PC Notebook

Dell Inspiron 1501 AC Adapter error message




By MCush on Jul 26, 2008

" "
When I turn on the computer I get an error message that starts "The AC adapter type cannot be determined..."
- The green light on the adapter is on.
- When I ran the battery diagnostics, the adapter failed with a error code of 3600:0649.
- When I press the battery status light on the battery, none of the LEDs illuminate.
- I can power the computer with the adapter, but the battery will not recharge.
Is it the charger, the battery or something else.

Thanks

Clarification Request

Posted by overdrft on May 28, 2009




Solution link . . . www.Laptop-Problem-Sollution.com




Same Problem

Apr 22, 2009

-   Mine actually says "unrecognizeable battery" is that the same? It works when plugged in.... -   lauramr015

Apr 13, 2009

-   It is the same problem and it really sucks-   Guest

Mar 31, 2009

-   my dell inspiron does not recognize my ac adaptor . when i have my ac adapter pluged in it does not charge my battery-   Guest

Mar 26, 2009

-   I have the same problem but with a Dell Inspiron1525
It bother's me cause I can't use my laptop without it which defeats the purpose of being portable.
-   Guest

Mar 25, 2009

-   Same exact problem, same model Dell. Adapter error message starting appearing on boot or on Wake Up. No battery is not charging at all. It appears that everyone is reporting that purchasing a new adapter did NOT solve the problem. Has anyone found that a new adapter and/or new battery solved this particular problem? -   whw09

Best Solution

posted on Dec 25, 2008
Helpful)

johnsjets

Rank: Apprentice 
Rating: 84%, 12 votes
The Dell 1501 ac adapter (possibly other Dell’s as well) has been known to be problematic because of its lack of a plug to jack secure fit. You will notice that the plug can all too easily be pulled from the jack, as opposed to other systems where the plug fits more securely onto the jack. The plug and jack combination is poorly designed so that over time, the plug will come unseated depending on how much movement the machine is subjected to. This will result in power error messages or outright power-up failure. So before assuming you have a faulty adapter, make sure that it is not just a loose plug that is causing the problem. If you look inside the jack, you will notice that there is a 3mm region of non-conductive material nearest the surface of the jack. Use a strip of standard electrical tape 3mm wide and long enough and wrap it around the base of the plug (you may need more than one layer of tape to get a good fit). I have used this method to secure my plug and it has served me well. If the tape comes undone over time, just simply replace it. A more “elegant” method would be to use an “O” ring of the appropriate size (about 6mm) around the base of the plug in lieu of the tape.

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Solution #2

posted on Nov 15, 2008
Somewhat Helpful)

sirbipin

Rank: Apprentice 
Rating: 74%, 4 votes
Some time your own dell adapter has defects like the pin inside the adapter is broken, you can check that too.
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Solution #3

posted on Jul 26, 2008
Somewhat Helpful)

Pyrhyc

Rank: Guru  Dell Expert
Rating: 86%, 1424 votes
It's the adapter. What's happening is the adapter is going out and isn't feeding enough power to the machine. It's feeding just enough to run it, but not enough run and charge the battery. Replace the adapter as soon as you can, this could cause damage to the machine or a component. Replace it with a Dell adapter, and do not replace it with a Targus universal adapter. The Targus adapters do not work with Dell machines. With that said, I'm assuming that your adapter is a Dell adapter. If it's a Targus, then there is your problem.
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Solution #4

posted on Jul 26, 2008
Somewhat Helpful)

MDoe

Rank: Guru  Dell StaffDell Staff
Rating: 89%, 312 votes
Hi

One of two (a possible thrid) things is going on here. If you have more than one of these laptops or you have a friend/colleague with similar Dell Laptop, check and ensure the power adapters are not mixed up. Some Dell laptop models use 65W adapter, others require 90W.

If none of the above apply or you are certain you have the AC adapter for the laptop, then I am afraid the adapter is faulty and needs replacing.

It is however possible that the power jack on laptop has become loose. Before you commit to purchasing anything, check if the jack is loose or smells "burnt". If the jack is at fault, you may need a specialist to service the laptop.

Now, assuming it is just the AC adapter, then you may raise a warranty if your are covered by Dell Warranty. If not you may purchase the AC adapter from Dell one any laptop accessory sites.

Mike
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Solution #5

posted on Jun 26, 2009
Somewhat Helpful)

seojul

Rank: Master 
Rating: 75%, 23 votes
Try this solution link . . . http://www.Laptop.com/problem-solution

To find your best solution.


5
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17 Other Users Have The Same Problem - Continued

Comment by flshlasko, posted on Mar 13, 2009

Same issue, that stupid adaptor error message after about 6 months of owning the Inspiron 1501. I solved it FINALLY (after replacing the adaptor with another Dell one did nothing) by buying a new battery on amazon (NOT a Dell one) and also retrofitting the adaptor as described by another Solution listed on this issue.

Comment by dz63, posted on Mar 12, 2009

Same problem here. I have tried two new adapters. They worked for a few weeks each.

Comment by Guest, posted on Feb 21, 2009

Well i take it it is doing this to everyone...And i cant fix it.

Comment by Guest, posted on Feb 09, 2009

Same problem with mine too. I bought a new adapter it was fine for 2 weeks and now is the same. I rang Dell but they re-routed me t a call centre in India and I couldn't understand a word she was saying..

Comment by stumbling_gr, posted on Feb 04, 2009

My computer pops up with the same message, but now the battery won't even charge. I have to keep it plugged into the charger at all times to keep it running. I bought another AC adapter but it is doing the same thing. My computer is running much slower now. Any idea how to fix it?

Comment by meayar, posted on Feb 02, 2009

same problem. dell sent me a new adapter, worked for a while and now it just doesn't at all..

Comment by kymiata, posted on Feb 02, 2009

same thing here
tried a few other adapters but same
when it is plugged in, it runs very slowly
any suggestions?

Comment by kymiata, posted on Feb 02, 2009

same problem
tried a few other adapters and the same
and when the cord is plugged in...the computer runs very slowly

Comment by flshlasko, posted on Jan 23, 2009

I have been getting the wrong adaptor message since purchasing my Inspiron 1501 a year ago; Dell warranty swapped out the bios ans gave me a new adaptor; no fix, thank you. Now my battery is not charging.

Comment by mishkontfilo, posted on Jan 11, 2009

My chord also is powering but not recharging. How would I get into the jack to try to stabilize it?

Comment by jerodvel, posted on Jan 09, 2009

I have the same laptop and same problem. I tried different Dell adapters and the error won't clear, charge. The laptop works, Dell support yeah right! they troubleshoot the wrong issues, even after you give them code that diagnositc(Dell Software) reports.

Comment by Guest, posted on Dec 17, 2008

Hi!
I have the same problem.I will try to replace the adapter, even if it's a new one (Dell Adapter) and see what will happen. Will keep you in touch

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