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Re: Epson Stylus CX5400 Scanner
If the lamp is not working their are two main possibilities. The first is that the lamp has failed and needs to be replaced. Buying a replacement MAY be dearer than buying a new machine - you will have to price the parts locally.
The second option is that the controller board for the scanner has gone. Again this could be an expensive part, but contact a local repair center or parts supplier to price the bits.
If you are successfull in getting the parts (you may buy a faulty machine off ebay with good scanner and bad printer to strip parts from) then this service manual will help you get to the parts you need:
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You should be able to buy the lamp directly from Epson Spare Parts. Contact them in your country and ask for spare parts dept. In some countries they will only supply these via authorised dealers or repair centres. When you call have the exact model no and serial numbers available as this determines which lamp you actually need.
Be sure you have a new ink cartridge before you begin. Once you start
the ink cartridge replacement procedure, you must complete all the
steps in one session.
Make sure the EPSON Stylus CX5400 is turned on and not printing. The LCD screen tells you which ink cartridge is low or empty.
If your EPSON Stylus CX5400 is low on ink, press the left Menu button until you see Change Cartridge, then press the Color Copy button.
If your EPSON Stylus CX5400 is out of ink, press the Color Copy button.
The ink cartridges move to the replacement position.
Lift up the scanner.
Pinch the tabs on the front and back of the cartridge, lift it out of the printer, and dispose of it carefully.
Before you remove the new cartridge from its package, shake it four or five times.
Unwrap the new ink cartridge and lower it into its holder, then press down on the top of the cartridge until it clicks in place.
Caution: Don't touch the green circuit board on the back of the cartridge; you may inhibit normal operation and printing.
If you need to replace other ink cartridges, repeat steps 4 through 6 before continuing with step 7.
the scanner and press it down until it clicks into place. The EPSON
Stylus CX5400 begins charging the ink delivery system.
The On light flashes and the EPSON Stylus CX5400 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on.
Caution: Never turn off the EPSON Stylus CX5400 while the On light is flashing, unless the Stylus CX hasn't moved or made noise for more than 5 minutes.
Please help....My scanner only shows a large corner portion of the copy. The menu reads ERROR ...no color CYAN etc etc I have contacted many technitions....None have helped The last person Claimed it had to do with low ink....It doesn't make scence. Isn't the scanner separate from the printing components?The printer is in excellant condition...but I was told to dump it and get another I do hope you can HELP....I am 83 yrs young and I have a budget problem....Many Thanks Phyllis
Hi do you have a scanner transportation lock? on the unit where you actually place the document or on the glass area on the very right hand or left hand side do you have a switch that has a scanner logo or picture? showing lock and unlock pad? position it to unlock pad after turning it off, just toggle it 3-5x then position it on unlock position then turn it back on and try copying again.
What is the error message? SCANNER ERROR? If that is what you getting, turn printer off then open scanner cover- on the left hand side there is a toggle log for scanner, position it to unlock then turn printer on then try scanning/copying again.
if your having a different error message pls indicate the exact error that you are getting.
Once you start the ink cartridge reclamp procedure, you must complete all the steps in one session.
1. Make sure the EPSON Stylus CX5400 is turned on and not printing.
2. Press a MENU button until you see CHANGE CARTRIDGE, then press the COLOR COPY BUTTON. The ink cartridges will move to the replacement position.
3. Lift up the unit's cover, to access the ink cartridges.
4. Pinch the tabs on the front and back of the cartridge, and lift it out of the printer.
5. Lower the cartridge back into its holder, then press down on the top of the cartridge until it clicks in place.
Caution: Don't touch the green circuit board on the back of the cartridge, as you may inhibit normal operation and printing.
6. Carefully lower the scanner and press it down until it clicks into place. The EPSON Stylus CX5400 begins charging the ink delivery system.
The On light flashes and the EPSON Stylus CX5400 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on steady.
Caution: Never turn off the EPSON Stylus CX5400 while the On light is flashing, unless the Stylus CX5400 hasn't moved or made noise for more than 5 minutes.
if the issue still persists - you need to call the vendor - it´s a hardware issue