Question about Bissell Vacuums

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I can see the height adjuster under my Bissell pet hair eraser vacuum, but it doesn't adjust. The parts don't look like they're touching. It's been iffy since I took it out of the box. Now it doesn't adjust at all. Used only five times. Looks like I should be able to fix it myself. No local repair available. Could you help please?

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  • Anonymous Mar 13, 2014

    Adjuster knob doesn't even touch roller plate on highest setting; doesn't appear worn.

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Http://uk.bissell.com/images/UserGuides/3920E_508.pdf

This is the pdf manual. If you look at page 12 you'll see that the bottom of the machine has been pictured. Between the middle wheels near the brush (where arrows 4 and 2 are) you'll find that the adjuster bar has a sprung mechanism. Now this is easy if you have time! If you take off the or just inspect the bar, check to see that nothing is clogged behind it. If it looks fine, check with your other hand by moving the rotary dial a couple of times and your other hand pressed down on the central bar between the wheels - if you can feel that the bar is moving whilst you turn the rotary dial then it should be working. Sometimes the spring that connects the dial to the bar can loosen and this may well have been the case. If you can unscrew the assembly do it gently as it will pop up to see if the spring has been put in place and then carefully put everything back together.

Some uprights don't allow the height adjuster to adjust whilst in the upright position though but if it doesn't adjust at all then the spring has definately moved.

Posted on Jul 26, 2008

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