Question about Canon MultiPASS MP730 All-In-One InkJet Printer

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Printer won't print

I was just chatting w/Voodoomax & lost him

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  • glorialamb Jul 26, 2008

    Yes, I still need assistance.

  • marlon john madrid
    marlon john madrid May 11, 2010

    gloria, what is teh current status of your printer? did you get the black replaced and tested fromt he retailer?

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  • Master
  • 564 Answers

Well...sounds like this one is a bit dated..hope you got it handled.




Posted on Aug 20, 2008

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Posted on Jan 02, 2017

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Good Day Nanawhit!

That happens all the times when first print job encounter a problem and stops printing and it was followed by series of print jobs. Some reasons for stop printing could be a printer out of paper and printer not set as default printer.

The best way to fix it is to cancel all pending jobs. When print jobs window is cleared off pending print jobs, restart your PC and your printer. Then go to your printer and make sure it is the default printer.

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Hi again,

Appreciate the direct "Ask Me".

I was under the impression that she did respond to your post here as she has responded to my headsup.

Might I suggest that you:
Signin back to FixYa;
view/go to the Chat Session Transcript;
somewhere down the bottom would be "Post a Comment..." right below the "Print Session"
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Hello scramm,

The FixYa server locked up towards the end of our chat session. That is why we lost communication.

What I was about to explain was how to test your printing from printer properties:

(01) Click on START
(02) Click on PRINTERS AND FAXES
(03) Find your printer in the list and RIGHT-CLICK on its icon
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Please, post back here and let me know how it went. If it didn't work properly, do let me know. I'll continue to work w/ you on the issue.

If it worked, then, you're back in business, :)

In that event, please, remember to rate our chat session and leave your review.

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It appears I lost you in Live Chat, at any rate based on the information you have provided, I can only determine there was a hardware malfunction, possibly caused by the jame and the unit most likely needs to be serviced, sorry I could not be of more help.

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As based on our online Live Chat, set port to USB instead of "Print to File"

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Hi Menon,

Please click on the web link given below and perform the steps as provided in the web page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00620122&cc=us&lc=en&dlc=en&product=1138342

If stil the problem exists, please contact HP chat support on the web link given below, this chat support is free of cost.

http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=aio&productName=HP+Officejet+4315+All-in-One&productCategory=12019&SCOID=238445&PSOID=1138382&aoid=null&lang=en&cc=us

Have a great day!

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