Question about Sony Playstation 3 (PS3) Console

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Playstation 3 i cant play my games online becuase i cant install the newest software for the game. for call of duty 4 it says i need to update to version 1.30. and i click ok to install but it loads to around 30% and then signs me offline and goes to a screen that says an error occurred during the dowload operation. my internet connection is great along with the signal strength. it just freezes everytime i try to install it. is there anyway you can help me out?

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  • AetherStorm Jul 28, 2008

    i have the same problem with call of duty 4 and with GTA: 4 as well except mine hardly ever goes past 0% when it says that an error has occured.

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Hey fyocksofresh,

If performing a system update with your PS3 fails, you may wish to try updating using a USB flash drive and your home computer instead. In order to do so, you'll need to create the following folders on the flash drive itself:

PS3 > Update

Once this is done, you'll want to visit the website I've provided below to download the most recent software version. The link should be easily found under the "Download the System Software" heading on the page.

http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=275

Once you've downloaded the file and transferred it onto the USB flash drive, connect the flash drive to your PS3 and choose "Update via Storage Media" instead of the normal internet option.

In the event that updating the software this way doesn't work, there are a couple of things you may wish to try before attempting again.

1) Delete all the cache files and cookies from your PS3's internet browser.

2) Power cycle your PS3 (turn it off completely, then back on) before attempting again.

3) Restore the default PS3 system settings. This should clear any potential problems that may be caused by your current system software version.

If none of these help, I'd strongly suggest contacting Sony for more information. You should be able to do so by calling their toll-free hotline at 800-345-SONY (800-345-7669) or by filling out an online repair request form.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jul 28, 2008

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