Question about Aurora Global AS702MX Shredder

1 Answer

Will not go forward

Hi..
I accidently put a mailing label from a plastic mailing bag through. It will go backwards not forward. I cleaned as much of the stuck label.. not sure how to take it apart or the best way to adress this. Can you help me?
thanks loads,Joanne Eldridge

Posted by on

  • jobug_2001 Jul 27, 2008

    thanks for this..I will attempt it and let you know how i proceed.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 797 Answers

Probably the gears or other parts are jammed with the plastic and sticky substance.

Make sure it is unplugged. Then see how to take some of the unit apart. Many of these kinds of units will be held together by screws in deep indentations. You will need a screwdrive of the type of the screw-head. Remove the screws and then you can split the unit apart and see what the problem is.
More than likely, it will be a matter of removing the sticky plastic jammed into the unit between the gears and or the rollers or other parts.

Posted on Jul 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The schredder runs backward, but forward does not.


Take care, because this thing can also shred your fingers.
Remove the plug from the outlet and try to remove the paper under the rolls. Us a tool, not your fingers. It even would be better, if you could put the top upside down, so you could see where the bulk of paper is clothing the wheels and the sensor.
I think you already emptied the bag under the shredder, because the paper full sensor also prevents the shredder from running forwards.

Jun 16, 2014 | Intimus 421 SE Shredder

1 Answer

I have a Royal HG12 that I bought two months ago. It has stopped working. The light goes on but it does not work in reverse or forward. i have turned it off and on. Played with the basket. Cleaned out...


Hi Pat!

Shredders are probably the most misunderstood, underused and abused equipment you can ever find.
Home shredders ideally work best with regular dry 20lb or even 24lb bond paper, and only a few sheets at a time.
If it says 5 sheets, feed it only 4, and no more.

Shredders don't like gummed labels, stamps, cellophane, rubber bands, staples, paper clips, plastic sheets, or any such other materials such as window envelopes or manila envelopes.
Don't even try shredding credit cards. They wreck the shredder gears.

If you have important documents on heavier paper, simply tear them lenghtwise from top to bottom in one inch wide strips.
Then you can take that to a bondfire, open pit BBQ or just put them in a bucket full of water.
After a few days, add some flour and use the paste for some project such as a bird's nest.

If you bught this shredder only 2 months ago it must have some warranty left on it.
My first action would be to just take it back to the store you bought it from and demand my money back. As simple as that.

Being under warranty, and if you followed the instructions, warnings and suggestions printed in the User Manual, there is no reason at all that you should be picking at it with tweezers.

Failing that, there must be some assurance this piece of ... equipment will work some time that's deemed reasonable without breaking down again.

In any case, best of luck.

Please feel free to contact me anytime.

Feb 11, 2011 | Royal Office Shredders

1 Answer

I have a paper jam with only two inches hanging out, and it won't nudge backward or forward. Any solutions? Thank you.


If it wont go back or forward then your only recourse is to open it up and "manually" attempt to turn the motor and/or gears untill you can clear the paper. Dont put so much in at a time; and make sure you regulaly oil the machine.

Dec 29, 2010 | Royal 1280MX Shredder

1 Answer

We have a p600c-2 shredder and it will go in reverse, but it wont work in forwards. we have taken it apart, and we think the problem is the little switch inside. please help?


I had the same problem with my shredder. I removed 6 screws and the cover of the on/off switch. There is a seventh screw hidden under one of the adhesive labels. I removed that screw and was able to disassemble the shredder. The plastic trigger mechanism that starts the shredder when paper is put in was stuck. I freed the trigger mechanism so it operated freely and reassembled the shredder. Hopefully this will work for you also.

Dec 04, 2010 | Fellowes P600C-2 Shredder

1 Answer

The red light is on and it will only shred backwards. what does that mean?


it means you have a jam. check below the shredder heads for paper hanging down triggering the jam sensor. to check this, open the front door, remove the waist basket or bag, then look up underneath. Make sure it is turned off and unplugged so there is no chance of an accident.

If you see paper hanging down, remove the paper, and try it.

hope this helps!
Ryan

Nov 02, 2010 | Fellowes Powershred 480 Shredder

1 Answer

Knives rotate backwards, but not forwards; when


SORRY, BUT YOU HAVE LIKELY GOT A BURNT WINDING IN THE MOTOR OR A DEFECTIVE PCB..

Jun 28, 2010 | Royal Office Shredders

1 Answer

Hi My PC Line shredder goes backwards as long as I want but will not go forward long enough to shred one sheet of A4.


If your shredder has an auto sensor "eye"to start it up automatically, check that it is clean you will see two windows near the paper mouth- give them a clean first thing. if not migvht be a switch or a burnt out motor in the forward direction ( or control circuitry)
Hope that helps

Jan 16, 2010 | Office Shredders

1 Answer

The shredder will run in reverse but will not run foreward.


Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor

After all of that I would say that the switch is open circuit on the Forward contact and needs replacing

Jun 12, 2009 | OfficeMax 0M96431 Shredder

2 Answers

Paper Shredder blades do not turn, even though motor is running


yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?

Jun 08, 2008 | Office Shredders

3 Answers

Hello, I have a GBC Shredmaster 6120S


Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol.
If neither of these help your paper feed sensor or your pc board has gone bad and you will have to contact your manufacturer for further parts availability.

Oct 02, 2007 | Office Shredders

Not finding what you are looking for?
Aurora Global AS702MX Shredder Logo

251 people viewed this question

Ask a Question

Usually answered in minutes!

Top Aurora Global Office Shredders Experts

yadayada
yadayada

Level 3 Expert

60691 Answers

quennie732

Level 2 Expert

393 Answers

Jim Keysor

Level 2 Expert

307 Answers

Are you an Aurora Global Office Shredder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...