Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

1 Answer

Stopped printing black

Tried 2 new cartridges, cleaned heads, but that did not solve the issue. This is exactly the same problem Joe Donovan had, but we prefer not to use his solution of throwing out the printer. Color prints fine.

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  • freddiegirl Jul 26, 2008

    My copies and pictures are poor quality. Look mostly yellow/green with streaking. Still have ink in the cartridges. I have calibrated it, cleaned the printer head, and hit the button for original settings.

  • teomawork Jul 31, 2008

    Exactly the same problem. Won't print black after repeated printhead cleaning and calibration and tried 3 new cartridges.



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When I realized there is a charge for the FixYa services, I decided to contact Kodak directly. I am so GLAD I did. They were able to walk me through what needed to be done to correct the problem. Their service was timely, polite, and FREE! I suggest if anyone has the same issue, contact Kodak directly. Their customer service exceeded our expectations and I'm sure it will do the same for you.

To FixYa,
You may want to let people know up front that there is a charge. That way they can determine if they want to provide you with their personal contact information. I know that I NEVER would have signed up if I had know of the charges in advance. Because of that, I ask that you remove my information from your records.

Hope this helps someone else in the future.

Posted on Jul 27, 2008

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maintdeep.jpg

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allcolorsorblack.jpg



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Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.

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    ink_tank_tape.jpg

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