Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer
Tried 2 new cartridges, cleaned heads, but that did not solve the issue. This is exactly the same problem Joe Donovan had, but we prefer not to use his solution of throwing out the printer. Color prints fine.
When I realized there is a charge for the FixYa services, I decided to contact Kodak directly. I am so GLAD I did. They were able to walk me through what needed to be done to correct the problem. Their service was timely, polite, and FREE! I suggest if anyone has the same issue, contact Kodak directly. Their customer service exceeded our expectations and I'm sure it will do the same for you.
You may want to let people know up front that there is a charge. That way they can determine if they want to provide you with their personal contact information. I know that I NEVER would have signed up if I had know of the charges in advance. Because of that, I ask that you remove my information from your records.
Hope this helps someone else in the future.
Posted on Jul 27, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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