Presario V2000 screen goes white

if you have windows Xp installed see on microsoft site:http://windows.microsoft.com/en-US/windows-xp/help/on-screen-keyboard
using kayboard: Display the Start menu by pressing Ctrl+Esc (or the Windows logo key). Move to All Programs by pressing P. Move to Accessories by pressing the Down Arrow key and then Enter. Press Enter again to move to Accessibility. Move to On-Screen Keyboard by pressing the Down Arrow key and then Enter.Or using mouse: Display the Start menu by pressing Ctrl+Esc (or the Windows logo key). Move to All Programs by pressing P. Move to Accessories by pressing the Down Arrow key and then Enter. Press Enter again to move to Accessibility. Move to On-Screen Keyboard by pressing the Down Arrow key and then Enter.

First thing you want to try is getting the laptop to display on an external monitor. If it doesn't replicate the same issues then you know it is either the screen or the inverter/backlight.

if it does then it is most likely a motherboard issue and sadly can not be fixed outside of replacing the board.

when turning on the system go into the BIOS and reset back the seeting s to factory defaults and reboot the system .. If this fails then reseat the Hard drive may have come loose or ?

did you recently add new software ? drivers ? hardware?

see boss you have a problem with the screen the slowness of and internet connectivity are totaly different problems as compare to te screen faddin to white colour. please dont waste time see the dealer for the screen they will replace it for you if you are still in warranty period. and for internet connectivity please check the internet connectivity options in control panel. and your computer is slow cos of the RAM... u can upgrade the RAM if you want. its not a big issue. cheers!!

It is located on the trim at the top of the display screen.



Please rate this solution

no its not a driver you have a video chip getting ready to fail.on the v2000 it intergrated in to the mother board. soon you will be joining many other compaq v2000 and m2000 owners in the search for a mother board compaq has updated part numbers it a whole differant board for these units due to having a common failure rate of the original mother boards.Compaq know there was a over heating of the video chip that leads to failure but has not offered any assistance to there customers. john@johnslaptops.com

hi ashok, it's a major problem with the Compaq laptops...
as they donot provide display & audio drivers with the system!
you should search the drivers on google search using ur Model no. !

sounds like you have a loose connection ....either into the screen or into the motherboard....the connection between board and screen runs through the hinge brackets and often comes loose after machine has been opened and closed a lot.....need to be comfortable opening up laptops to check the cables as it can be tricky to get to the back of the screen where the end of the ribbon cable is..

for the display you can check by connecting the laptop to the monitor through the vga port

This does sound like the cable, but it could also be the inverter. Here's a step by step to removing the screen.

http://www.screentekinc.com/lcd-removal-instructions_en,compaq,step5.shtml