Question about HP PSC 1210 All-In-One InkJet Printer

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Cradle printer has been working perfect, but I addressed an envelope and it jammed. I removed the jam from the back, but now it says the cradle can't move. I don't know what the cradle is...is it possible for me to fix?

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  • country gram Aug 01, 2008

    Printer is a HP hps 1210 all in one. The message says "the cradle can't move". I don't know what that means..or if it is something that can be fixed easily.

    Country gram

  • carl reive alberto
    carl reive alberto May 11, 2010

    what is the exact model of your printer

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You need to clean the rollers in the back panel of the printer and reset the cradle or carriage if you can. The cradle is what moves the cartridges back and forth inside the printer.

Unplug the printer while it is powered on and remove the back panel. Get a damp cloth (not too wet) and wipe off the rubber rollers in the printer as well as on the panel. Replace the panel and Open front panel where cartridges are and move them all the way to the left and back again to the right. Make sure there is no paper or anything in the way blocking the printer from printing.

Plug printer back in and it should come on by itself and initialize.
Print a page from your computer. It should now only feed a single sheet at a time and the cradle should move freely.

If not then the cradle itself may have been jolted and misaligned. You will need to replace the unit if that is the case. You should call and see if you can repair or upgrade the unit at a discounted price. If you want to speak to someone in English tell them you want mac support - they are in Canada.

Posted on Aug 07, 2008

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2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
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If not, there is probably a feed motor or a gear problem and the printer may require service.
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2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
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