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hi there 46-79 , you dont say how you are trying to connect the Sony W810i , are you using USB cable or bluetooth to try and connect the W810i ? if your using bluetooth you will need to purchase a bluetooth dongle for the laptop so it can communicate with your mobile. If you are using a usb cable to connect the laptop to your Sony W810i make sure you are using the proper type of usb cable , some usb cables are not suitable for connecting mobiles to a PC or a laptop.visit sony ericcsons website and sign up for free to find out the comaptible types of usb cable for your mobile...
i got the say problem 2 days back. I read some pots in forums. This is what worked for me. First fully charge the phone some. Get a friend's phone or something. Then get ready with the data cable and your computer with internet.
Charge the phone until it has finished charging,
The first thing to do is to make sure that the phone is charged. Attach the charger and charge the phone for about 2.5 hours. Please note that the battery icon may not appear until after the phone has charged for 30 minutes. When the battery icon has stopped “flashing” the phone is fully charged.