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Recently purchased a J6480 All in one. The fax function stopped working and the message was "Fax Log Full" cannot send or receive. How do I fix it? K. Kirschner ksk62@comcast.net

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  • debannweber Nov 25, 2008

    My fax log says it is full what do I do j6480

  • Anonymous Dec 02, 2008

    exactly the same problem. Can't send or receive faxes....message says fax log full. I have done EVERYTHING in the solution center but no fix.

  • Anonymous Mar 11, 2009

    Same issue. My J6480 says fax log full. Cannot send or receive faxes. I have looked everywhere to clear fax memory / log with no luck. Any help would be much appreciated!

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Recently purchased a J6480 All in one. The fax function stopped working and the message was "Fax Log Full" cannot send or receive. How do I fix it?
K. Kirschner ksk62@comcast.net`1q```````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````

Posted on Nov 21, 2008

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your fax RX memory is full and needs to be cleared however this should not stop you from sending transmission TX immediately however if you are going to send a memory fax you will have to clear the memory for machine to be able to store the TX you are trying to send

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A reader posted the way for me to do it. I needed to go into the menu and click on the tools bar. Then I right arrow tabbed to get to the fax section. Then right arrow tabbed to get to the memory section. Then right arrowed to get to the clear memory location. Then pressed okay

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Press the Setup button (c01361401.gif ).
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1 Answer

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In case you haven't solved this yet:
  1. Press the Setup button (c01361401.gif ).
  2. Press the Right arrow button ( > ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button ( > ) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button ( > ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
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You can go to this web page also:
Fax Log Full Message
Thanks for using Fixya.

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I have not found the answer to this in the manual however, you may solve the problem in the following steps:

1. From the Setup menu, choose #6 Tools
2. Choose #6 Clear fax log

Problem solved! Hope you found this answer helpful.
sg

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  1. Press the Setup button (c01361401.giftools ).
  2. Press the Right arrow button (c01185072.jpg> ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button (c01185072.jpg >) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button (c01185072.jpg> ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
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here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

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