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HP designed a quick and easy tool that diagnoses and resolves many
printing problems: The HP Print Diagnostic Utility. HP recommends that
you download and install the Print Diagnostic Utility any time you need
to troubleshoot a printing problem.
Yes, Photosmart C6100 series does have the capability to print the fax history i.e. known as fax log, but its is only possible if you have not performed any resets recentlyt
How to print that?
Please follow the following steps to print it
1. Press the setup button on the printer
2. Go to the option that says 'Print Report'
3. Press Ok on print report
4. Scroll down using the arrow keys and go to fax log
5. Press Ok on fax log
6. This would print the history
We have 2 reset procedures posted on our web page at: www.ccl-la.com Look in the printer section and the HP section. They should get you back going again. Use the C6100 series reset, it should work for your C7280 too.
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I called HP for troubleshooting assistance. My printer HP All- in-One is only 2 years old. They were very nice to run through a series of steps with me...only to tell me that "It is broken" and I will need to buy a new one. So that's my solution for today....Which leads me to the next question...Do I get another HP or something else??
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.