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Samsung DVD Camcorder SC-DX103 stops recording and "disc error" message appears. Happened twice with 2 different discs. Once this happens I am unable to retrieve the previously recorded data,finalize it so it can be played on my DVD player or do anything. Others on line have detailed the exact same problem and total non caring attitude encountered by Samsung customer service. Is there any data recovery software or physical shop/store/business that can retrieve my previously recorded pictures?

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  • Anonymous Aug 26, 2008

    Same problems with device and service. Out of 5 disc I recorded only 2 work. Disc errors, disc will not finalize. Sent it off to service center twice still not working right.

  • Anonymous Oct 01, 2008

    yeah... I have the same problem too... I have lost the video of my newborn baby...

  • ruben medrano
    ruben medrano Oct 17, 2008

    Its maddening to never know if the disc is going to let you finalize. I'm trying to figure out if the disc has to be named first? or if the calender in the camera has to be somehow uninterrupted (i.e not remove the battery and cause a calender reset in between shoots?) I'm grasping but would really appreciate any ideas as I too have lost precious moments.

  • Anonymous Oct 18, 2008

    I had the same problem and Samsung customer service replaced the unit twice. All 3 cameras had the same problems. I got disc errors and then the battery would overheat and I couldn't shut it off. I sent the 3rd one back and was promised a refund over a month ago. I'm still waiting. Called 3 days ago and was told the check was cut 8 days prior. I'm still waiting. Don't buy this product. It's a piece of garbage and Samsung customer service is horrible. I've never been more frustrated.

  • Anonymous Dec 03, 2008

    (1)Formatted in Video mode for Ridata-RW mini DVD.

    (2)When recorded 2 short (10 sec) parts it played back on camera, was able to finalize and played in Media player on a laptop. Everything works!

    (3) When un-finalized and try to record a third piece, was able to record and play back on the camera, was able to finalize but could not see it from DVD drive on laptop - only first two pieces were available.

    (4) When un-finalized and recorded fourth piece, was able to play it back on camera and finalize.

    (5) When finalized, on PC could still see only the first 2 pieces, on camera- received a Disk Error message - could not see or do anything with the disk -even to format!!!

  • Anonymous Dec 30, 2008

    I also lost video of my newborn

  • Tim Babcock
    Tim Babcock May 11, 2010

    For some strange reason I got kicked out of the chat session and someone else took it.

    Here is the manual

    Here is what I found on page 8:

    You cannot use the following discs.

    - 5 inch (12cm) CD/DVD discs

    - CD/CD-R/CD-RW/DVD-ROM/DVD+R (Single Layer)/DVD-RAM/DVD-R (Dual Layer), Floppy Disk, MO, MD, iD,

    Have any of these disks been loaded into your camcorder?

    Does it finalize if the AC adaptor is installed


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I found this for data recovery. I don't have the problem you guys have, but came across this site.

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