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What would cause the touch panel display screen on our model gh6177xpb3 microwave to not function - the panel lights up - the lower controls seem to function properly - Thank-you in advance for your assistance.

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It may be a glitch that can be corrected by a hard reset. Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

It may have gotten moisture, contamination, or grease inside, which can happen if one cooks on the stove top without having the microwave's hood vent fan on.

It may simply need repair.

We repair microwave control units and touch panels / touch screens for customers nationwide with our guaranteed $39.95 service.

Feel free to contact me directly.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Aug 02, 2008

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Look into the connector and see the point of contact which is visible of the metal contacts. Now the carbon tracks must be on the side of the metal contacts of the connector. In this case it is possible that while you pulled out the flexible stip cord there is damage on the strip , can be that the carbon tracks were damaged and so it does not contact. if so use a carbon track pen to line the tracks so as to contact.
Reversing the cord will not do any damage as there will not be any contact.
finally make sure that the PCB( printed circuit board) was washed with petrol and brushed properly and then DRIED before the unit was powered or else it can damage the processor.
Check the connection leads that were removed and make sure that it went to the correct postion.
Sometimes the touch pads refuse to work once it is disturbed as it might get damaged in the carbon tracks within.

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I have chefmate microwave and suddenly stopped working. it is showing 2:50 code on the screen only...it was working fine and dont know what happened to it and touch pad is not working..how do i make it...


HELLO.

The code on the screen indicate electric panel fault resulting from the touchpad malfunction.

The touch pad on your microwave oven acts as the brain of the appliance. It not only contains the buttons that you use to enter cooking settings and times, but also controls the function of the entire microwave. If the touch pad malfunctions or breaks completely, the microwave will cease to function. In this instance, the broken touch pad must be removed and a new touch pad must be installed, to restore functionality to the microwave.

1 Unplug the microwave from the wall outlet.
2 Remove the two screws, located on the front or top of the grill at the top of the microwave.
3 Pull the grill off of the microwave.
4 Remove the mounting screw from the top of the control panel.
5 Lift the control panel up and out to loosen. Look behind the control panel to ensure there are no metal tabs securing the control panel in place. If there are metal tabs, gently rotate the control panel to free the tabs.
6 Transfer the wires from the old control panel to the new control panel one at a time to ensure that the wires are properly installed.
7 Install the new control panel into the microwave and secure using the mounting screw that was removed.
8 Replace the grill from the top of the microwave and secure it using the screws that were removed.
9 Plug the microwave back into the wall outlet.
Thanks.

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Upon plugging in the microwave, several beeps are heard and the touch screen displays "Touch Error". After a few seconds the error message goes away but the touch pad is not functional. The Kenmore model...


We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid with a full one-year guarantee.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Here you go.

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