Question about HP DG937A - HP Tablet PC TC1100 Tethered Pen (DG937ATABLETPEN)

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Problems The pen writes about 1" above the screen surface, so I can't double click or hold. By the time the pen touches the screen it has already scribbled all over. Can this be corrected?

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  • joris1979 Dec 30, 2008

    I've got the same problem. Sometimes the pen continuously clicks. Do you have still a solution for this?

  • Anonymous Jan 09, 2009

    I have the same probllem on my tx2000....did you find and answer


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The stylus pen works by pressure on the tip. Since the tc1100 uses an active digitizer, as soon as you come within range of the screen, the mouse should move (this is called pen-hover), however, if the tip is stuck upwards it will write or click instead just as if you were touching the screen.

Try carefully pulling out the tip using a needle nose pliers or your fingernails if they're strong, and then reinsert the tip gently. This should un-stick it. If this doesnt work, there may be an internal problem with the stylus.

Posted on Jul 08, 2009

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Any idea if a stylus problem can be fixed by HP, or if I should consult my school's tech-support first? The tablets were technically issued through my school to all its students...and I don't know if a warranty exists beyond 1 years for all items (i.e. the stylus in this case).

Posted on Mar 27, 2010

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If your stylus still doesn't work try the advice in the last comment in the thread by NickGl Student ‎01-28-2015 11:27 PM

I had the same exact problem as you and I finally got it figured out. Go to your task manager then to the services tab and scroll down to the task TabletInputService and you should see that it is stopped and when you right click and hit start you get an error message saying that it pretty much could not find any supported devices. So click the Services button in the bottom left corner of the task manager and find the task Table Pc Input Service and right click it and go to properties. Once you are in properties stay in the General tab and change the Startup type from disabled to Automatic and then apply the setting. You should now be able to start the Tablet Pc Input Service and the touchscreen and pen will work.
Hope this helps out someone being such a late post.

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