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Hello, it can only be dirty filtersomething in the pump drain line blocked up or failed pump. I would check the filter again and if its clean put the drain hose in a bucket see if it drains but chances are you will need a new drain pump. hope this helps please rate my answer thanks
This means that the drain pump is clogged. Tip the machine back and remove the three screws on the bottom panel. The pump has a filter inside. Pull the filter out and clean it, it will fix the issue for sure!
Hi, regarding the F21 Error on the Front End Whirlpool Duet, I was able to resolve the problem with the instructions from here, just want to stress cleaning out the filter by removing the front panel. Very easy and the error code is now gone. (screws are underneath front panel at bottom, remove stacker drawer for easy access, remove screws, pull panel off, remove the filter cap, turn to the left and pull out-that's where you will locate the clog.
Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please do rate the solution if the issue is resolved or post a comment for further assistance.
First check your washer plug to see if the connections are tightly
screwed. Next check your filter if you haven't for long.
the 3 screws at the bottom of the front panel under the
washer door. Your filter door will be light brown. If you find a hose
there it is to drain out excess water (water that could not be drained
by your pump) After you hv drained unscrew the cap and
remove all the junk inside. Have a large plastic bag to catch junk and
water. Refit carefully after cleaning out. If not solved, something
shd be blocking your pump, check this out. Door locked? Press "end of cycle" for 3 seconds, wait for 2 minutes & try the door. F-21 filter blocked.
Unplug the machine. Unscrew the 3 screws under the front edge of the washer. The service technician manual is attached to the panel that slides down and off. Find F21 code. See suggested procedures. Note: My drain pump filter had a baby wash cloth in it along with some change that was disrupting the flow. It is exceptionally easy to remove, clean, and reinstall. Just line up installation notches when reinstalling. Whirlpool should have mentioned this filter in the User & Care Guide, but I could not find it anywhere in there.
the panel below the door has 3 screws under the bottom lip of the panel. remove the screws to get the panel off youll see the pump right in front of you. you can unscrew the cap on the pump and remove it to clean out the punp. thats where 99% of clogges are on that washer