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Anonymous Posted on Feb 19, 2011

I descaled my keurig and now the coffee maker is making an extremely small cup even on the high setting - after brewing the coffee maker continue to say brewing and I have to shut off and restart.

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Anonymous

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  • Keurig Master 43,501 Answers
  • Posted on Feb 26, 2011
Anonymous
Keurig Master
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Hi,

Here is a tip that I wrote that will give you some things to try that will help you get your Keurig coffee brewer working again.

Keurig Coffee Brewer not making a full cup of Coffee


heatman101


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Hi,

Here is a tip that I wrote that goes into detail about how to descale yourKeurig Coffee Brewer

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Sorry to read about your problem, I hope this helps you out.

you can contact Keurig at 1-866-901-2739 or Keurig.com
You do have a 1 year warranty, and if you are out of warranty. They will give a discount on a new unit.

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Dear Rschles2,
I too own a Keurig Platinim.. I haven't a solution for your problem but I can tell you that your description of it is right on... I have had the same problem. Every month or two, my Keurig will decide I need a large cup rather than the size I chose. I've found no way to solve it... even unplugging the machine doesn't help. In the end, I remove my Kcup, and let the machine process a large cup of water. After that, it runs perfectly.... well, until the next time the Ghost appears.
maryann.
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