I have issues with this mp3 player. my new ibm lenovo notebook does not seem to detect the player. it showed as 'mtp device' on the device manager instead. i have already installed the appropriate softwares and still the same problem persist. I have tried to install it by using the 'add new hardware' on the control panel and it still goes undetected. the weird pasrt is the player can be detected on my the other toshiba notebook. any solutions to solve this problem?
I Had This Problem with my Zen & found that if I Uninstalled the USB in Device Manager (Portable Devices) and rebooted the computer and let Windows redetect and install them.
YOU MUST HAVE YOUR PLAYER PLUGGED INTO THE PC WHEN YOU DO WHAT'S BELOW, AS YOU NEED IT TO APPEAR IN PORTABLE DEVICES
To Get To Device Manager Quickly - Highlight My Computer On Desktop/Right Mouse & Choose Properties/Choose Hardware At Top/Then Select Device Manager/Then Portable Devices/Highlight Your Player & Right Mouse Then Choose Uninstall/Exit Device Manager/Disconnect Your Player/Them Restart Computer..../When The Computers Ready Try Connecting Your Player Again It Should Work?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Fill in a topic like "recognise" or "detected" in
the Knowledgebase Solutions bar
and have a search with the icon on the right side of the phrase
There are also links for downloads like:
1. manuals: to get a total guide
2. software: to get software for synchronizing your PC with the player
3. firmware: to get the newest software on your player
[note 3. !!!: all data/songs will be erased after a firmware upgrade ]
You don't have enough room on your drive to do this. I had the same problem. I took all my router ports off and connected just my creative vision player only and it worked. Computer system was over loaded.
No take-backs. You can re-download the firmware. First you need to fix your player connection problem by going to Control Panel=>Uninstall Software and uninstall/downgrade WMP11 and WMP11 runtime. You should have WMP10 afterwards. Then go to Control Panel=>System=> go to the Devices tab and uninstall portable devices driver showing as the MTP Device. Restart. Connect your player via USB and it should be detected. Then go to Creative's website and get a firmware utility for your player by navigating the website. The update should happen automatically after you run the utility.
Same problem. Solved by downgrading Windows Media Player to v.10. Do it through Control Panel and click Remove WMP11 and WMP11 runtime. Restart, connect your player and if not recognized do go to Control Panel=>System=>Hardware tab=>Devices. Find Portable Devices drivers in the menu and click Uninstall MTP device. If still not detected, go to Control Panel=>Detect New Hardware and run that. The player should connect automatically. WMP 11 has a glitch that disallows 3rd party MTP players. Intentional or purposeful? Ask B. Gates.
What verson of Windows Media player have you got on your pc?
Find one with version 9 install the creative software and then try the reload of the firmware .Zen has problems with windows medai player 10 - 11.
My MuVo was having problems until I installed the latest firmware.
The last firmware release was in March 2007. If you haven't updated the
player's firmware since then, try downloading it and installing Creative MuVo V200 Firmware 1.13.03.