You didn't mention how old your printer is. You might try cleaning the contacts on the inside of the printer and then running through the cleaning routine the manual suggests. Then go through the alignment routine.
It could also be the cartridges. I had problems with HP genuine cartridges. They were usually dried out. I started using re manufactured cartridges and they worked every time.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
it is better to change the black cartige becaue there is the jam of the ink in black cartidge. or pick out the black cartidge and clean with soft paper in the place from where color is pour. then reinstall the cartidge. i hope it will ok. otherwise, change the cartidge. byee
hi steve... the solution to your problem is a costly one. the printer keeps in memory 2 cartidges for colour and 2 for black, when a third is placed in the printer the first one is deleted out of memory same for the colouredand same for the black... therefore you need 3 cartridges each to do the trick.
eg. if you want to use colour cartridge #2 then 1st place colour nuber 1 or 3, then turn it on let it reads, then open door and place in colour number 3 or 1 let it read, then take out and place in coulur number 2 and it will see it as new
The MP600 does not use the 40 or 41 cartridges, it uses individual color (and black) ink tanks. But other models (MP190, MP460, MP470, etc) do use these cartridges. The error message you are receiving indicates that the printer does not recognize the cartridge you installed as a valid black ink cartridge. This can mean that either the cartridge is faulty, or that the printer has a problem.
I would suggest trying another new cartridge, and if you still get the same error, to contact Canon for support options if the unit is still in warranty.