1. You possibly may have the IP address that need to be "renewed.
2. Go to the control panel then to network then check the properties of the TCP/IP protocol properties to see if you have it set to "obtain an ip automatically"
also see if you have " DNS to obtain automatically".
3.Unplug the Ethernet cord for about 30 seconds the connect it back to the Ethernet port.
4. check to see if you have a connection to the internet.
5. call your ISP to see if you line has had any disconnects or maintenance.
6. check the router status ( this will tell you if you have disconnected from the ISP 's server and need a possible reset .
7. Do a ipconfig /all to see if you have the "media disconnect" error > this is done by going to the command prompt and typing "cmd" enter then you DOS prompt will show.
8. check you status lights on the router to give this information to the tech when calling your ISP to walk you through a reset or check the connection on the DSL/ CABLE line.
I hope this helps. Have a great day!
Wireless device is turned off or disabled
The
power to the wireless network and Bluetooth devices is controlled by a
switch or button on most computers. It is possible to accidentally bump
the button and turn off the wireless service.
On
most computers, there is an LED light that glows blue when the wireless
device is turned on and enabled, and glows orange when off or disabled.
Some newer models use different a different color scheme, see the user
guide for more information.
To turn on and enable the wireless device, do the following:
and select Open Wireless Assistant
. Click Turn On
. The HP Wireless Assistant (enabled) icon 
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