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Sound Person i am talking to can hear me but i can;t hear them. This has happened after update. Using Logitech head phones.

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Change the hade fone try to talk

Posted on Aug 05, 2008


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Can not hear other person talking but they can hear me.


Their microphone is probably not working. If they can verify their microphone works by using audacity (http://audacity.sourceforge.net/) then the problem will be on your end. Make sure your sound is not muted and that you have the right sound output device selected.

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This is sometimes what happens when you have the Logitech camera software open at the same time you have your chat software open. I'm guessing that you are trying to chat using Yahoo Messenger or something like that. If you turn off your Logitech camera software, it should work within Yahoo or other software. The problem is that your camera cannot display two video chat windows--only one at a time and most people dont' know that and leave the Logitech software running in the background which prevents the camera from showing a picture to others. If this is not the problem, check the camera on another computer to ensure it works fine with the same software when chatting to someone. If it works on the other computer perfectly, then go to your "hardware acceleration" and move the slider all the way to the left. This will fix the problem quite possibly. If you don't know where that is, just type it into your Windows help and it will show you.

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try to check your sound porperties.. go to start---control panel--- sound and audio device--- check there if you set up the volume control to max and the microphone volume.. matybe it is mute or in lvl 0...

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1 Answer

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Hi Stephan,

Open Skype and login. Now go to Tools, and Options, now click Audio settings and try switching the microphone settings between Windows default settings and any sound card driver you might be using (I am using the RealtekHD Audio codecs, for instance) and you'll be able to see the level that both Windows audio device, and the sound card driver, is set at, and you'll see the levels bar reacting to any sound you make. If the levels are too low, then you have to go to either Windows Volume Control or the Sound Card Sound Manager and adjust the microphone settings there.

A lot of people have this problem at first run, so don't think you're alone!
Hope this helps

Chris (ziraffa)

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Check you microphone settings in you audio mixer and make sure it is enabled for the web camera and not your sound card.

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