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Missing We had our Compaq Presario worked on at Best buy a week or so ago and when we got it back the "All Programs" was gone from the Start menu and I can't figure out how to get it back.

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  • DollyP73 Jul 28, 2008

    It's still missing the "My Programs" button

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You would right click on Start go to Explore, look under under id in "Start Menu\Programs", you would cut/paste or copy paste the programs to AllUsers\Start Menu\Programs.

Posted on Jul 26, 2008

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Need recovery disc Compaq Presario SR1500NX


It's easy to get the Restoration Disk/s for an HP computer, Margaret.

May be able to guide you on here with repairing your computer also, and leave the 'GEEKS' at Best Buy to twiddle their thumbs, and make money off of someone else.

On the back of your Compaq Presario SR1500NX Desktop PC, is a white sticker.

Service Tag

You need to write down the Serial Number, to give to the nice representative on the phone, for HP Support.

(ONLY give out to an authorized HP representative. Do NOT post on a world-wide forum such as this)

S/N = Serial Number

In the USA call the toll free phone number - 1-800- 474-6836
24 hours a day, 7 days a week.

The Restoration Disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

Not in the USA?
Use HP Support Worldwide,

http://www8.hp.com/us/en/hp-information/summary/ww-support.html

When you receive the Restoration Disk/s, turn the computer on, put the disk in the optical drive's tray. (CD/DVD Drive)

Drive closed let the disk load.
WHEN asked click on - Repair (Non-Destructive Installation)

This will repair the basic Windows files.

IF, you have a virus, AND cannot get rid of it, you'll have to take the computer back to Day 1, when it came from the factory.

This will be a Full Install. (Destructive Installation)

NOTE*
ALL of your personal information, AND any programs you have installed, will be GONE!

The computer will be back to Day 1 from the factory, and before you put anything on it.

For additional questions please post in a Comment.

Regards,
joecoolvette

(Sound like I'm being harsh with Best Buy, and Geek Squad?
I, and others on FixYa, have repaired OODLES of problems made by these guys! )

May 04, 2012 | HP Compaq Presario SR1500NX (PX786AA) PC...

1 Answer

Compaq Presario sr1820nx restore software shortcut missing in start menu. When I try to access restore (D) drive all I can see is a don't erase warning.


do not erase. that is were your software is if you did you will have to buy new software ok. go under system restore then let it do it think ok.

May 22, 2011 | HP Compaq Presario SR1820NX (ER919AA) PC...

1 Answer

The defrag went out in my compaq computer, about 1 year ago. It uses windows xp. I was told that I could reinsert my windows program, and reinstall the defrag., without losing the other programs, that are...


to install a WinXP component u need the instalable WinXP CD(not the cd that came with you PC or a rescue disk)
Switch on PC, let the machine boot WinXP, after u get the Desktop, insert the WinXP CD, after the CD rom loads WinXP from CD, in the opening menu select:
"Install optional Windows Components:
in the next menue, select Accessories and Utilities (Tick the Box)
Click Next and u r done....shut down and re-start...
all the best

Jul 08, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

How can I reprogram my Compaq Presario V2000 back to its factory setting


try this first:

start menu,
all programs
accessories
system tools,
system restore
If it is not there, then you probably can not do it.

or

Try useing the F11 keys @ boot up, the restore to factory settings are there.

Feb 12, 2010 | HP Compaq Presario F750US

1 Answer

Trouble with program loading. Compaq Presario CQ50-21NR notebook PC. My laptop goes to blue screen state(not blue with error message) as soon as it load start up programs. I checked HD and memory both are...


Hello,
Try restoring the system to the last best configuration by going to Accessories on your Start Menu and clicking on System Tools>System Restore and find a day on the calendar and click on it to restore back to that date.
Regards.

Sep 18, 2009 | HP Compaq Presario CQ50-110US Laptop

2 Answers

My laptop presario V3000 getting hang up.how to fix .when i had buy it was vista then had change to xp. but it was 2 yrs back.now had install some programs and its getting hanged in 3-4 min or less than...


You have perhaps stored files too heavy for your compaq presario. All you need to do is have a back-up CD for your files.Then execute a disk clean up or defrag. It will take you several minutes. Switch on and switch off of your PC won't help solve the problem but it will create more problems on your PC.

Jun 21, 2009 | Compaq Presario 2580US Notebook

1 Answer

Won't stay connected to internet


that might take an uninstall and reinstall of either the ethernet drivers, or the operating system. I haven't heard that, but I have had machines that aren't as reliable in the wireless as they could be. it's possible that something in the workings of it has gone haywire, but it sounds like an OS issue.

Back up everything you want to keep and reinstall the OS if possible.


Jan 08, 2009 | Compaq Presario Notebook

1 Answer

After I run avira antivirus my desktop has gone blank


Start in safe mode (F8 after the POST but before Windows loads)
Try System restore (Programs/accessories/system tools) to date BEFORE the problem

Dec 26, 2008 | HP Compaq Presario v3000z Notebook

1 Answer

My notebook has become dumb!


Hey,
It seems like you are missing some audio drivers (and perhaps a few more).
You can download audio and any other Windows XP drivers for the COMPAQ Presario c500 from the following website.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=ca&product=3413016&lang=en

Failing that, try and do a Windows Update (go to the Start menu > All Programs > Windows/Microsoft Update). Windows Update should detect that you are missing some drivers, then download and install them for you. You may have to do a "Custom" not and "Express" update and select the updates from the Hardware tab on the side bar.

All the best,
Jaxon

Nov 23, 2008 | Microsoft Windows Vista Home Premium with...

3 Answers

Usb hell!


Have you tried the Compaq Application driver recovery?

Click on Start , All programs , and then Hewlett-Packard or Compaq .


NOTE: If the Hewlett-Packard or Compaq folder does not appear, skip to the next step.

Then, click on any of the folders below (just one of them will be available depending on the model of your computer):
  1. HP Pavilion PC Tools ,

  • Compaq Presario PC Tools ,
  • PC Help and Tools , or
  • PC Recovery Tools .
  1. Click HP or Compaq Application Recovery .
  2. Select Driver Installation and click Next .
Select which drivers are to be installed, If you don't have this console go to windows update to see if microsoft can auto update for you,

Mar 14, 2008 | HP Compaq Presario Media Center SR1750NX...

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