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My CD drive is not working

My CD drive used to work - put in a cd and the laptop (sony viao model VGN-SZ430N) would play the CD or show the pictures. It has not been doing that for two days, and a box comes up that says "insert a cd" although it is already in there. The laptop is working on Windows Vista Business.

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  • Emcee2 Jul 26, 2008

    It spins for around 4-5 seconds and then stops, and nothing else comes up.

  • Emcee2 Jul 26, 2008

    Yes, I can see the drive on "My computer" (drive E removable disk drive).

  • Emcee2 Jul 26, 2008

    Apparently the driver is either "corrupted or missing."

  • Emcee2 Jul 26, 2008

    Thanks, will try that and see if I can install the new driver.

  • Emcee2 Jul 26, 2008

    I give up. The drive is a Matshita DVD-RAM UJ-842 S ATA device and it says the manufacturer is Microsoft - but I cannot find the driver update anywhere.

  • Madhav Suresh May 11, 2010

    Check in the device manager interface (DMI) to ensure that there are no errors with the drive. 


    If you find that there are no errors with the device, then that means that it is not a software issue, meaning most likely your CD ROM drive is broken. If this is the case try taking it to a repair center to confirm that this is true.


    If there are issues, then try installing the latest driver for the device. 




    Let us know if this works!

  • Madhav Suresh May 11, 2010

    Also, can you see the drive when you go to "My Computer", with no disc in the drive?

  • Madhav Suresh May 11, 2010

    When you put a CD in the drive, can you hear it spin?

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  • 99 Answers

Find out who makes the drive, then go to their website and install the new driver, this should fix it I hope.  If not, post back, and we'll get this fixed. 

Posted on Jul 26, 2008

  • Madhav Suresh Jul 27, 2008

    Matshita is the manufacturer of your drive so thats that.

    Try this forum thread:http://forums.techguy.org/windows-vista/...

    It seems to have worked for some people.


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