PC Laptops
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Generic problem for all PC Laptops

My CD drive is not working




By Emcee2 on Jul 26, 2008

" "
My CD drive used to work - put in a cd and the laptop (sony viao model VGN-SZ430N) would play the CD or show the pictures. It has not been doing that for two days, and a box comes up that says "insert a cd" although it is already in there. The laptop is working on Windows Vista Business.
Comments:

Jul 26, 2008

- It spins for around 4-5 seconds and then stops, and nothing else comes up.

Jul 26, 2008

- Yes, I can see the drive on "My computer" (drive E removable disk drive).

Jul 26, 2008

- Apparently the driver is either "corrupted or missing."

Jul 26, 2008

- Thanks, will try that and see if I can install the new driver.

Jul 26, 2008

- I give up. The drive is a Matshita DVD-RAM UJ-842 S ATA device and it says the manufacturer is Microsoft - but I cannot find the driver update anywhere.

Clarification Request

Posted by madman92 on Jul 26, 2008

Check in the device manager interface (DMI) to ensure that there are no errors with the drive. 
If you find that there are no errors with the device, then that means that it is not a software issue, meaning most likely your CD ROM drive is broken. If this is the case try taking it to a repair center to confirm that this is true.
If there are issues, then try installing the latest driver for the device. 

Let us know if this works!

Posted by madman92 on Jul 26, 2008

Also, can you see the drive when you go to "My Computer", with no disc in the drive?

Posted by madman92 on Jul 26, 2008

When you put a CD in the drive, can you hear it spin?

Best Solution

posted on Jul 26, 2008
Helpful)

madman92

Rank: Guru 
Rating: 88%, 58 votes
Find out who makes the drive, then go to their website and install the new driver, this should fix it I hope.  If not, post back, and we'll get this fixed. 
Comments:

Jul 27, 2008

- Matshita is the manufacturer of your drive so thats that.

Try this forum thread: http://forums.techguy.org/windows-vista/550267-dvd-cd-drive-not-working.html

It seems to have worked for some people.
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