Question about Gateway 838GM (RB838GM) PC Desktop

1 Answer

Monitor goes black suddenly

383GM Gateway with Gateway Monitor. nvidia 6600 videocard installed. purchased 2005.

in the last two weeks, monitor goes black, computer is still on. happens with games, word/excel, explorer, while doing 3D diagnostic check. Also sometimes the fan makes a weak groaning sound.

blew off dust for video car fan. turned off hibernate, turned off screen saver, refresh rate is at lowest, turned down/off video card. problem still happened.

updated videocard driver: problem got worse-happened more frequently. turned off all background programs except norton.

now, occasionally happens and cannot run too many things at once. excel will open and can do a few things but will go black eventually.

help.

Posted by on

  • chavling Aug 03, 2008

    it is 300W. Perhaps I need to upgrade. How do I test if the powersupply is sick.



    Do you think that it is worth testing the card by removing the nvidia card at this point? I mean, the monitor is still attached to the nvida port even though I have turned it off in preferences.



    How do I do this correctly? After turning off the card, it tried plugging the monitor into the 'original' port and got nothing on the monitor after start up.

  • Mark Kessler May 11, 2010

    How many watts is your power supply? You should have at least a 450 watt power supply to support your nvidia video card. If your power supply is at least 450 watts, then try replacing it with a new one to see if the power supply is going bad.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 221 Answers

Nvdia 6600 requires a minimum of 450 Watts of power to ensure that everything works properly. So if you want to continue using your nvdia card, an upgrade will be necessary.

If you want to test to see if it is the nvidia card, you need to remove the card physically from the system, then boot with the onboard video. This action will eliminate any conflicts between the two video cards. Before doing this you may need to go into device manager and make sure the onboard video card is not disabled.

Posted on Aug 03, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

AOC monitor 2036SA seems to be incompatible with Windows 7 Home Premium. 1. Screen goes black then an error message saying that NVDIA Windows version 275.33 stopped and recovered. 2. On internet pages with...


The monitor has nothing to do with this problem, it's a video driver corruption in the computer.
Go into Programs and uninstall software from NVidia, the driver the last. Reboot and then go here and download a new driver select the correct one for your video card.
http://www.nvidia.com/Download/index.aspx?lang=en-us
Once the download has ended launch the installer.

Jul 16, 2011 | Computers & Internet

1 Answer

Connection?


check the videocard. remove it and place it again if no improvement try to connect monitor to another system. If no color, replace monitor.

Nov 03, 2009 | Gateway FPD1975W 19" LCD Monitor

1 Answer

Black screen with AGP video card update


you really didn't need a new psu for that videocard, but it can either be a burned videocard or the monitor can't support the refresh rate the videocard is outputting.  although, the card really should default to its lowest setting upon installing in a new system, try connecting another monitor.  if you get a screen, thats good, if not, try booting into safe mode holding f8 right before the windows loading screen appears.

May 17, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

LG W22h2TQ monitor just turned black


easy way to find out go to bestbuy and purchase a video card and install it if everything works out its the video card if not then its the monitor that went bad if its still under warranty send it back and get a replacement,

Dec 15, 2008 | LG W2252TQ Monitor

1 Answer

Gateway flat screen monitor goes black when turned on


open monitor and look at the PC Board to locate some kind of DRY SOLDER or burn point , specially where a transformer is located , check re solder any solder point that looks suspicious , and try again , hope this helps

May 03, 2008 | Gateway FPD 1730 17" Flat Panel LCD...

1 Answer

2 inch black on both sides of the monitor (Horizontal)


Hi Bj, Is it an aftermarket video-card? If it is, like ATI or Nvidia, Download the recent drivers for your particular card, Uninstall your Videocard from device manager, then install the software.
CoDoc

Dec 10, 2007 | Dell Dimension 4600 PC Desktop

1 Answer

Monitor goes black


If U can see the cursor then your monitor is fine, the culprit is your graphics card. It could be a virus, or a driver error. Try installing the drivers and check for viruses, if no help then Your graphic card is the most likely fault

Sep 11, 2007 | Acer AL1717 17" LCD Monitor

1 Answer

Monitor goes black with a white horizontal line across the middle of the screen


Check to see that the monitor cable is correctly installed. Also, make sure you have the most up-to-date drivers installed for your graphics adaptor card(both ATI and Nvidia carry catch-all driver programs to keep you up to date.) Tighten the cable screws of course, to make sure the monitor cable isnt just wiggling in its seating.

Jun 05, 2007 | LG Studioworks 900B 19" CRT Monitor

1 Answer

Screen goes black with white horizontal line.


WHEN does this problem occur? Does it ONLY happen after the computer loads Windows (or another OS), or does it happen as soon as you turn the monitor on? We really need more information before we can provide specific advice or suggestions... IF this happens as soon as you turn the monitor on, switch it with a different monitor. If the problem goes away, the original monitor is defective, and probably not worth the cost of repairing it. If the problem ONLY happens after you load Windows, boot the system into Safe Mode (press the F8 key during bootup until you see the menu which allows you to select Safe Mode), then reboot and see if the problem has been resolved; simply booting into Safe Mode, then rebooting the system into Windows MIGHT solve this WITHOUT requiring you to change any system settings... IF the problem remains in Windows AFTER you've booted into Safe Mode AND rebooted back to Windows, the videocard driver might be corrupted. In that case, you'll have to reinstall the vidcard driver to correct this problem... If all else fails, it IS possible that the videocard itself is defective; if installing an updated driver doesn't work, try swapping the videocard with a different one. BE SURE to uninstall the OLD videodriver, and install the proper one for the new videocard; if you don't install the correct driver, you could create MORE problems than you have right now...

Mar 30, 2007 | Mitsubishi DP930-BK (Black) 19 in.CRT...

Not finding what you are looking for?
Computers & Internet Logo

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18385 Answers

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Matthew Spark
Matthew Spark

Level 3 Expert

1066 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...