Question about Gateway 838GM (RB838GM) PC Desktop

1 Answer

Monitor goes black suddenly

383GM Gateway with Gateway Monitor. nvidia 6600 videocard installed. purchased 2005.

in the last two weeks, monitor goes black, computer is still on. happens with games, word/excel, explorer, while doing 3D diagnostic check. Also sometimes the fan makes a weak groaning sound.

blew off dust for video car fan. turned off hibernate, turned off screen saver, refresh rate is at lowest, turned down/off video card. problem still happened.

updated videocard driver: problem got worse-happened more frequently. turned off all background programs except norton.

now, occasionally happens and cannot run too many things at once. excel will open and can do a few things but will go black eventually.

help.

Posted by on

  • chavling Aug 03, 2008

    it is 300W. Perhaps I need to upgrade. How do I test if the powersupply is sick.



    Do you think that it is worth testing the card by removing the nvidia card at this point? I mean, the monitor is still attached to the nvida port even though I have turned it off in preferences.



    How do I do this correctly? After turning off the card, it tried plugging the monitor into the 'original' port and got nothing on the monitor after start up.

  • Mark Kessler May 11, 2010

    How many watts is your power supply? You should have at least a 450 watt power supply to support your nvidia video card. If your power supply is at least 450 watts, then try replacing it with a new one to see if the power supply is going bad.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 221 Answers

Nvdia 6600 requires a minimum of 450 Watts of power to ensure that everything works properly. So if you want to continue using your nvdia card, an upgrade will be necessary.

If you want to test to see if it is the nvidia card, you need to remove the card physically from the system, then boot with the onboard video. This action will eliminate any conflicts between the two video cards. Before doing this you may need to go into device manager and make sure the onboard video card is not disabled.

Posted on Aug 03, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Gateway tower pc Gt5428 and I cannot get video on screen


you mean you have no picture ? .
1.are the cabels seated tight.
2.try with a other monitor does it work your monitor is brooken.
3.if still no picture yours videocard is proberly brooken.
FIRST TRY A OTHER MONITOR.

Jun 18, 2013 | PC Desktops

2 Answers

Gateway GT5040 Graphics Card


This model Gateway desktop computer has a built-in video card.
Connect the monitor to the Gateway motherboard video port and the boot up and go into the BIOS and select disable the built-in video.
Shut down then connect the monitor to the 8800GTX video card and boot up the Gateway computer. The video should then appear in the monitor.

Feb 14, 2013 | Gateway GT5040 PC Desktop

1 Answer

I have asus motherboard product number m4n68t-m. The computer randomly goes black with all my lights running and my fans still working, but nothing else. I've recently put a new hard drive in to see if...


its hard to tell what your computer has.. but i think it might be the monitor and not the computer.. i had a similar problem and it apeared the monitor was broken aswell check your videocard adaptor and the cable witch connects the pc and monitor

Sep 06, 2011 | ASUS PC Desktops

1 Answer

AOC monitor 2036SA seems to be incompatible with Windows 7 Home Premium. 1. Screen goes black then an error message saying that NVDIA Windows version 275.33 stopped and recovered. 2. On internet pages with...


The monitor has nothing to do with this problem, it's a video driver corruption in the computer.
Go into Programs and uninstall software from NVidia, the driver the last. Reboot and then go here and download a new driver select the correct one for your video card.
http://www.nvidia.com/Download/index.aspx?lang=en-us
Once the download has ended launch the installer.

Jul 16, 2011 | PC Desktops

1 Answer

I have a gateway 383gm its worked fine for the past 4-5 years and the other day i turned it on and the monitor wont come on. I hooked the monitor up to another computer and it powers on fine (so monitor...


Have you already tried removing your memory card stick?If not, then remove the memory and then the pins of it using an eraser of a pencil and then put it back on..,reset again the bios and be sure to connect all the cords correctly of your computer and then power on. Hope this could help you.. Thanks..

Oct 23, 2009 | Gateway 838GM (RB838GM) PC Desktop

1 Answer

Monitor suddenly goes black with alternating horizonal lines, some thin some wide. Shut off for a while and now the picture is very washed out.


there are 2 parts involved in horizontal lines. videocard and LCD. if this is a desktop just diconnect the data cable from computer and check if the LCD self test will appear also check if you still see the lines, if lines are not visible in the self test definitely its your videocard taht you need to replace.

Oct 03, 2009 | PC Desktops

1 Answer

NV4 Display Driver has stopped working normally.


Create a folder on your desktop & name it NVIDIA driver. Click on the NVIDIA link provided below;
http://www.nvidia.com/Download/index.aspx?lang=en-us

Use Option 2 & download the latest driver software into the NVIDIA driver folder you created.
Do not install new graphics driver software over top of older graphics driver software!
Open control panel than open Add/Remove programs icon. Find the current NVIDIA graphics software & uninstall it. Restart your system if windows request it.
Download & run the free program named RegCure from the next link;
http://www.pctuneuptips.com/recommends/clean/?gclid=CL2RiIrTmpICFSFMGgodODIPzg
This will clean your system. Than install the NVIDIA software. Restart your system even if windows does not want you too.
Lastly, check windows for updates.

Cheers!
Mike

May 31, 2009 | PC Desktops

1 Answer

Black screen with AGP video card update


you really didn't need a new psu for that videocard, but it can either be a burned videocard or the monitor can't support the refresh rate the videocard is outputting.  although, the card really should default to its lowest setting upon installing in a new system, try connecting another monitor.  if you get a screen, thats good, if not, try booting into safe mode holding f8 right before the windows loading screen appears.

May 17, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

How do I change the video card in my 610XL PC?


After the side of the case is opened and the computer unpluged and the video to the monitor unplugged, if it has a card already installed , remove the screw holding the card down then pull the old card straight up out of the card slot. Align the new card that you purchased , pushing it straight down into the slot. Install the hold down screw. Reinstall the side . Install the software after hooking  the computer and monitor up.   If you don;t jknow which type of card ,down load a manual and maybe even further instructions from the weblink I provided.

Below it the Gateway support center for your model. All you have to do is to put in your 22 digit serial number. 

http://support.gateway.com/support/drivers/dlcenter.asp

Feb 16, 2009 | Gateway Media Center 610XL (610XLMDIA) PC...

1 Answer

2 inch black on both sides of the monitor (Horizontal)


Hi Bj, Is it an aftermarket video-card? If it is, like ATI or Nvidia, Download the recent drivers for your particular card, Uninstall your Videocard from device manager, then install the software.
CoDoc

Dec 10, 2007 | Dell Dimension 4600 PC Desktop

Not finding what you are looking for?
PC Desktops Logo

135 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a Gateway PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...