Question about Brother DCP 115C All-In-One InkJet Printer

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Prints blue and black only

Just changed color ink and it prints blue and black only

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Did you leave an empty cartridge in the printer for a few days? as if you have it may have blocked the print head and they are very hard if not impossible to clear.

Posted on Jul 26, 2008

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Did you remove all the blue ink from the cartridge? It is possible that there is still a small amount left. Just keep on printing until the blue ink runs out and the black ink will replace it.

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I replaced the blue ink cartridge and now all colors look blue.


You say all colours look blue? If this is true, does black look blue? If so then black is not printing at all so blue takes over. Did this machine print colours ok before you changed cyan? I would suspect that you are using compatable ink cartridges and they are suspect. check that all the cartridges are in the correct positions. Then run the cleaning cycle and see what happens. If the problem still persists then I would change the print head. The print head part number is QY6-0073-000.
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On this machine you have to install inks with power on and use the ink button and choose replace ink. If you just plug them in it won't register and reset the counts. You may need to run clean cycles at least twice to get proper colors.

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Hi, you shouldn't have done that, because the color cartridge and black cartridge are not of the same make, what you need to do now is to change the cartridge, get a new cartridge to replace to troubleshoot,let see if it will print.

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Check the print properties and verify the black ink cartridge still has ink in it.

Otherwise, you may have a bad ink cartridge. If the cartridge has not been used for a while, the ink gums up the nozzle. You can try cleaning the ink cartridge and slot with alcohol. However, new color and black cartridges may be the best solution.

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Hi, I have question?
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