Question about Kodak EASYSHARE 5100 All-In-One Printer

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COlor printing problems

I have replaced the cartridge because it was printing everything in pink hues. People in the photos look pink and anything gray or brown looks purple. I have calibrated and cleaned the print head according to the instructions. WHat could the problem be?

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  • karagines Nov 03, 2008

    I'm having an issue with printing photos where skin looks pink and anything dark looks purple. I have cleaned the printer heads but after a photo or two prints, it's back to the purple people again. I'm very frustrated with this as this printer is not a cheap one. Mine is the Easy share 5500 model

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Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Jul 26, 2008

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