Question about Apple iBook G3 Mac Notebook

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Failure to read USB connected storage drives

Hi, I have an ibook G3 900 Mhz, dual USB running OSX 10.4.11. Tried to connect my Western Digital Passport portable hard drive by USB to back up my files, and the ibook would not open the drive for use. No icon on the desktop or in Finder. Also will not mount a 2 GB portable USB storage device. However, I can look under system profiler and see the device name connected. any ideas? I tried installing and running the Mount Me! program and it cannot find any volumes to access.

thanks

Dorothy

Posted by on

  • dorothy181 Jul 26, 2008

    thanks. I will try to find a hub to test that option.

    I should have mentioned though, that the ibook has previously read these drives with no problems....don't know if that would make a difference. I appreciate all suggestions.


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What I have seen with some computer models, is that the USB port cannot deliver enough current to run some devices.

If possible, use an external drive with its own power supply and see if it will work. Most likely it will.

Also, try a powered USB hub. I found that most of the time, a powered USB hub solved many problems with having enough power for some external USB devices.

Jerry G.

Posted on Jul 26, 2008

  • Jerry Greenberg
    Jerry Greenberg Jul 26, 2008

    If the computer was able to read the drive before, try the drive on another computer to see if the drive failed. Try another drive, and other devices on the port to see if there is any problem with the port (which most likley there is not).



    From what you now commented, I am thinking that the drive media has failed, because you can see the name of the device in the system profiler. This means that the system sees the drive's onboard controler.





    Jerry G.





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