Question about Xerox 8200/DP Thermal Printer

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Error code 15.004.45:16080 for Xerox 8200

Can u please tell me what this error code would mean and if it could be expensive...

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  • jstraka Sep 11, 2008

    15.004.45:389661 is this the same problem?

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Yes I can and I can tell you how to check to veify the problem.
That code is due to the drum heaters not operating. They simply are 2- 150 watt halogen lamps that heat the aluminum drum. One or both of them fail and cause that specific fault code.
What you want to do is shut the printer off, then the easiest way to see them is to first turn off the lights in the office or room you are in.
Turn the machine back on. Looking from the front, go to the right side of the machine, you will see some slots, its a vented opening for the exhaust fan. Just look into those slots and watch for a glow of the lamps coming on. You will not see the lamps themselves, but if they are working you will see a pretty bright glow through that slot, inside the machine. I very very seriously doubt they are coming on. I actually hope you don't see any light in side the machine. My guess is there is a 99.99999 percent chance you will NOT.
Those lamps should come on, say about 30 seconds to a minute after the power comes on. So just peek in a few times, after a couple of minutes if you see noting just turn the machine off.
They are simply 2 halogen lamps you can buy at Lowes or pretty much any hardware store for about $15 for the pair. I really recommend that if you intend on fixing it yourself, purchase if you can, the Sylvania Halogens rated for 130 volts and that are vibration protected.Although any brand of the proper wattage will work.
If you call Xerox for service, they will charge over $250 to show up and about another $250 for the heater assembly, when you really only need the 2 $6 halogen lamps. But PLEASE, if you want to try and repair it yourself, ASK ME, I will send you a step by step procedure to replace those, It is a little time consuming but not really difficult. If you have patience, I can explain it to you and you can have your printer repaired for less than $20. There is one area in specific that you have to remove carefully so as not to break a switch actuator. But I can tell you where that is and how to avoid breaking that also.
But, I can pretty much say with certainty that the lamps are your only problem, Its not a major issue at all.

Posted on Jul 26, 2008

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Please , would you explain step by step the procedure to change those lamps. Thanks

Posted on Jun 23, 2009

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