Question about Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

2 Answers

Dyson 15 animal

Bottom has suction but the brush will not spin

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  • downloader Sep 26, 2008

    Brush only spins intermittently - suction perfect though

  • Dob3 Oct 04, 2008

    I have exactly the same problem .It has great suction but it only spins randomly.

  • terribet1950 Nov 28, 2008


  • ErichG Feb 01, 2009

    brushbar doesn't spin though good vacuum.

    Have taken apart. No belt. Brushbar is driven directly by

    Johnson U-5640 motor.

    Motor is 120 VAC nominal drive, but motor output of circuitboard,

    Dyson prt no. 09513, is only 15 VAC. Is something on circuitboard blown

    and how can I get a new one ? Dyson repair and support webpge for this model doe not work.

  • petersangels Mar 01, 2009

    Dyson DC15, Same problem. I have tried a new Brush motor but still it does not work. There is no belt on this model so don't try looking for one, like some people are advising. The Brush motor has replaced the belt drive.

  • rjh21 Mar 01, 2009

    Same again. Brush does no spin at all (worked fine yesterday :-( ). Have taken brush head apart and cleaned. No belt as reported elsewhere. Motor looks and smells fine, but no voltage reaching it (tested with multimeter). Haven't dismantled circuit board enclosure as my hex screwdriver is too short!

    See for exploded diagrams.

  • Al_Cloud Apr 11, 2009

    Same as others... brush spins randomly or when vac is positioned a certain way. Dyson online help doesn't offer solution.

  • Al_Cloud Apr 11, 2009

    Same problem... intermittent brush. Mine is the DC15 All Floor model. Dyson online help doesn't offer solution.



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So I was having the same problem with no brush movement. Found this inductor exploded and wire melted off for the brush motor; However, this will allow the suction motor to work. I didn't smell it as much becaues the circuit board is inside the ducting before the filter. I have been looking for a replacement board but haven't found anything so tomorrow I will replace the bad parts on the board instead. Good luck to everyone else with this problem!dyson 15 animal - 2c752e0.jpg6da67b0.jpg

Posted on Jul 22, 2010

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  • 65 Answers

Broken belt. when removin the cover to replace the belt make sure you dont break the plastic. its thin and breaks easily

Posted on Nov 30, 2008


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Posted on Jan 02, 2017

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Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My Dyson Animal has zero suction from the wand or

    Hi there, I'm sorry to hear you're having difficulties with your DC07. If it doesn't seem to be picking up as well as usual, it's possible that there's a blockage in the system - I'd also recommend giving the filter a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide: Under normal use, this should be done at least once every 3-6 months. Use cold water without detergent, and allow up to 24 hours for the filter to dry completely before replacing it. By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you, and to recommend the best course of action. Kind regards, Jack Dyson Online Customer Support

    Posted on Sep 16, 2011

    Testimonial: "U da man Jack!"

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    My dyson dc35 animal brush spins very slowly. Brush is clean and hair free, could it be the small motor

    There shouldn't be a motor in the brush. The brush is powered by the suction on the hose. Check the suction on the hose. The vacuum itself might need to be cleaned. If the suction is a problem and you have cleaned the vacuum I would contact dyson support to see if they can replace your vacuum.

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    Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?

    I can think of three things that could be wrong.

    The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

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    The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

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    My Dyson 14 Animal seems to not have the suction

    Hi its Darran at Dyson.

    Firstly check that the brush bar control on the cleaner head is in the correct position. You may have switched the brush bar off the last time you used it or the dial may hav got knocked when you vacuumed under some low furniture.

    If this is in the correct position but the brush bar is still not turning, switch the machine off and remove the soleplate by turning the 3 fasteners on the base of the machine and checking for blockages and remove any threads or hairs around the brush bar.

    I would recommend washing the filter if it hasnt been done for a while.

    You may find it useful to follow the blockage procedure and filter washing instructions in your user guide, however if you no longer have this available you download a replacement for free via the support section on our website at

    I hope that this information is useful to you.

    Kind regards
    Dyson Customer Service

    Apr 25, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

    1 Answer

    My dyson DC07 has no suction. motor runs, brush spins, just no suction.

    hi..the reason to this problem may be the bottom pieces
    might not have been fully seated.Take it apart and put it
    carefully back together.This will solve the issue.
    check it out..
    thank u..
    kindly rate my response..

    Jun 10, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

    1 Answer

    Suction loss on dyson animal


    Keep the axe on hold try this first.

    Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

    Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
    Remove hair from brush roll using scissors.

    Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

    Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
    Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

    If its stiff to rotate you will need new roller.

    Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

    Now check the long flexi hose & metal wand for any obstructions.

    If after all this machine is still not working correctly go to this site

    On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.


    Sep 21, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

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