Question about Mcafee Internet Security Suite 08 for PC - 3-Users for PC (731944568003)

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I cannot install McAfee Security,because of an authentication error.

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  • jrwhitney Jul 26, 2008

    When I try to download it it says we are sorry we are unable to complete your request at this time.

  • jrwhitney Jul 26, 2008

    I was trying to install the free version of cox McAfee Security Suite, and It said there was an authentiation error, And they said we are sorry we are unable to complete your request at this time.

  • jrwhitney Jul 26, 2008

    This is a home setup, sir. Thanks.

  • jrwhitney Jul 30, 2008

    It was a good solution, but the problem is with my internet provider. McAfee is off-line.

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8 Answers

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I could recommend you Avast home
http://www.avast.com/eng/download-avast-home.html


Posted on Jul 26, 2008

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Are you a Comcast customer by any chance?

Posted on Jul 26, 2008

  • Tim Babcock
    Tim Babcock Jul 26, 2008

    When you signed onto your Cox account did they give your a serial number. I wonder if it works the same as the Comcast one does? Same software, different cable compainies.



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Look under Proggys and make sure it is not installed, delete any folders it created, delete the installation file if you have it. then go to "tools" at top of screen on toolbar and then' internet options" and erase your cookies. Now reboot your computer. Temporarily turn off any security you do have including windows firewall. Also turn off any running proggys showing on you lower left. Now try to download again. when the download screen comes up click on save then save to your "desktop". If you get it, it will be an exe file on your desktop. If this all works, now you can click on the exe file and install the program. If it works, then when you are finished be sure that you do have working security. The new and windows firewall if it does not have a firewall. If it doesnt work, turn you security right back on. Good Luck. If nothing works, it is their problem not yours and you should contact them on their site.

Posted on Jul 26, 2008

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Is this for a commercial or home setup?

Posted on Jul 26, 2008

  • Richard Finch Jul 26, 2008

    I am the securities moderator on another site and I spend a lot of time helping people untagle themselves from McAfee.

    With all due respect to McAfee, Norton and Trendmicro, these three anitivirus applications have become major system resource hogs slowing people machines down ridiculously.

    AVG 8.0 free adition now has antivirus, antispyware and real time link scanners bundled with it.

    The current recommended level of protection is:

    Windows XP with service pack 3 (fully updated)

    Windows Vista with service pack 1 (fully updated)

    AVG 8.0 or Avast (Avast can be a little heavy on system resources)

    Spybot Search and destroy

    SuperAntiSpyWare

    Malwarebytes

    If you use your machines behind a router, Windows firewall and the builtin hardware firewall of your router is considered good enough.

    AVG can be downloaded here:

    http://free.avg.com/ww.download?prd=afe

    Spybot Search and Destroy can be downloaded here:

    http://www.safer-networking.org/it/downl...

    SuperAntiSpyware can be downloaded here:

    http://www.superantispyware.com/superant...

    Malwarebytes (trial version) can be downloaded here:

    http://www.download.com/Malwarebytes-Ant...









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Hello,
Try to download the update patch from the following link,which will remove the authentication problem of yours..

http://download.mcafee.com/updates/upgrade_patches.asp


Thank you!!!...

Posted on Jul 26, 2008

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Try searching for the software at www.katz.cd

Posted on Jul 26, 2008

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What is the exact error??

Posted on Jul 26, 2008

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  • Mark Gil
    Mark Gil Jul 26, 2008

    Try to check first if the McAfee Security can be find on your all programs or under add/remove then remove it from there then run again the setup cd but try to install it on a different drive, because this is a common problem with this software.

  • Mark Gil
    Mark Gil Jul 26, 2008

    If you're installing it on a computer that has internet connection, try to disblae first the internet connection then try to install it again...

  • Mark Gil
    Mark Gil Jul 26, 2008

    Instead of using that Cox Mcafee version just try downloading this version its also the same , go to this link http://us.mcafee.com/root/downloads.asp



    Good luck.........

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This is going to be a software issue that you will need to contact McAfee support for.

Posted on Jul 26, 2008

  • Ryan Rogers
    Ryan Rogers Jul 26, 2008

    This may just be a server error on their end. Wait a day and try it. then, if it doesn't authenticate, contact McAfee support.

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<p>McAfee is the world's largest dedicated security technology company. Delivering proactive and proven solutions and services that help secure systems and networks around the world, McAfee protects consumers and businesses of all sizes from the latest malware and emerging online threats. McAfee solutions are designed to work together, integrating anti-malware, anti-spyware, and virus protection with security management features that deliver unsurpassed real-time visibility and analytics, reduce risk, ensure compliance, and help businesses achieve operational efficiencies. Backed by an award-winning research team, McAfee security technologies use a unique, predictive capability that is powered by McAfee Global Threat Intelligence - enabling home users and businesses to stay one step ahead of online threats. McAfee's security products and solutions covers some vast areas, like Data protection, E-mail and Web security, End-point protection, Network security, Risk and compliance, Security as-a-server and Security management. As per users review McAfee is the most reliable anti-virus now in market.<br /> <p> <br> <p>McAfee virus scan is an anti-virus program formerly known as Network Associates, created and maintained by McAfee Inc. McAfee markets VirusScan to home and home-office users; McAfee also develops VirusScan Enterprise for use in corporate environments. The product is not available as a standalone package, but is included in the McAfee VirusScan Plus package or as part of McAfee Internet Security Suite.<br> <p> <br> <p>McAfee also produces a similar product for Mac OS X under the name of VirusScan for Mac. Additionally, BSkyB and McAfee have produced a "Sky Broadband" branded version of VirusScan, offered free to Sky Digital customers upon broadband modem installation.

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Mcafee how to install


First, uninstall Norton. You can't run both. Then download & run the Norton Removal Tool... http://www.majorgeeks.com/files/details/norton_removal_tool.html
Then, you can download Mcafee by clicking "Free Trial" below the "Buy Now" button here... http://home.mcafee.com/store/internet-security
Put your McAfee key in, either during the install, or after the install.

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McAfee Integrated Security Platform Installer has encountered a problem and needs to close. We are sorry for the inconvenience.


Not only Uninstalling & Reinstalling the McAfee Program would help, because usually you'd get this Error During the Installation. The Reason for this Error is because of the Windows Update (McAfee is Disigned on the Windows Platform).

Things that Needs to be checked here are:

1. Update Windows:
- Open IE (Internet Explorer).
- Click on the TOOLS or SAFETY (If the IE version is IE v.8).
- Select Windows Update.
- Ensure that All Windows Updates are Installed on the Computer.


2. Installing MSXML 3 & 4:
- Check if you already have MSXMLs installed on your Computer by going to START >> CONTROL PANEL >> ADD/REMOVE PROGRAMS or PROGRAMS >> PROGRAMS & FEATURES (In Case of Windows Vista/7).
- If you find MSXMLs, Uninstall them & then Restart the Computer.
- Download and Reinstall MSXML version 3 (MSXML3.msi only).
- Restart the computer.
- Download and install MSXML version 4 (MSXML.msi only).
- Restart the computer.
- Run McAfee Consumer Products Removal tool (MCPR.exe) from http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
- Reinstall the McAfee Program.


Thank You!


Regards,
SAM

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McAfee not updating


Some files might have been corrupted somehow.

As per the error, you need to uninstall Mcafee and then reboot the computer. Then once your windows boots back, re-install Mcafee from the CD you purchased. That should solve any corruption problems.

Need help uninstalling?  Click Start -> Run, then type appwiz.cpl and press enter. You will get the Add/Remove programs. Go down and select Mcafee Total Security and click on remove and follow the simple instructions on the screen.

HTH,
Deboo

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