Question about Dell 3010cn Laser Printer

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Dell Printer Problem

Hi,
I noticed you posted about the dell printer, not printing on the extreme right side of the printer. Have you found a solution for this?

Thanks,
Dennis

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  • 1 more comment 
  • copier1 Oct 21, 2008

    I have the same problem. I replaced the drum unit and that did not help. I have a 2 inch void down the right hand side and is also faded. Please help. Customer getting mad. Thanks, Randy

  • xerox boy Nov 05, 2008

    i have the same problem. 1 inch on far right left void. replaced drum, toners, cleaned unit. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Anonymous Feb 28, 2009

    Exact same problem. The cleaning rod helps a little but only for about 20 pages. Very frustrating.

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Open the front door. On the right side of the printer a small door will open. Inside is the cleaning rod. Pull it all the way out and push it all the way back a good 20-30 times. Try again. See if that helps.

Posted on Feb 27, 2009

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My printer doesnt make any print at all.


Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Aug 14, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.


Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jul 27, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

Scanner not working, but printer does print


Can you copy a document, when you put it under the glass? B&W and color?

If so, then it is a driver issue. Try reinstalling the printer by following the instructions located at...

962 All-In-One Inkjet Printer owners thread (W7)

If not, then...

Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to pirchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Jun 01, 2010 | Dell 962 All-In-One InkJet Printer

3 Answers

How do I Adjust the Printer Margins for Dell 1720 I am printing on insurance forms and the print is too high and to the right


Hi,

I have found a good manual that can help you easily with the help of pictures.

Click on the link below to access it :

ftp://ftp.lexmark.com/depot/Dell/Dell_1720_Depot_rev061807.pdf

In case of further help let me know

Mar 21, 2010 | Dell Laser 1720 Printer

1 Answer

Vertical lines printed on right side of every page


Would be helpful to know the brand and model of the printer. Sometimes this is caused by not returning the slide used to clean the primary corona wire to its original position (usually to the extreme left side of the toner cartridge) after cleaning the corona wire. If you haven't cleaned the corona wire, you should follow instructions and do that first.

Jul 22, 2009 | Dell 3000cn Color Laser Printer

1 Answer

Envelope Feeder for Dell 5210N wrinkles envelopes


Hey,
This may be a bit late, but I just posted a solution to the Dell 5210 envelope problem here
http://www.laserprintercenter.com/laser-printer-news/2010/10/envelope-printing-and-laser-printers/
Basically, it has to do with the envelope enhance feature...

Oct 13, 2008 | Dell 5210n Laser Printer

1 Answer

Dell photo all-in-one 944


completly removed the net work, printer and 3300adaptor, all dell products as well as both computers, and started from scratch. If it happens again, dell is out.

Jul 07, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

White horizontal streaks in documents


I Am Experiencing Poor Print Quality With My Dell™ Printer

Table of Contents
Verify the Printer Ink Levels Using the Dell Printer Solution Center
Clean the printer contacts and print a test page
Clean the Printer Nozzles Using the Dell Printer Solution Center
Dell™ Printer Additional Information
» Verify the Printer Ink Levels Using the Dell Printer Solution Center

Poor print quality of a document or picture may be the result of low ink levels or dirty printer nozzles or contacts.

To check the printer's ink levels, perform the following steps:

1.

Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
2.

Click Dell Printer Solution Center.

3.

Locate the printer's ink levels on the lower right corner of the Dell Printer Solution Center window.
4.

If the printer's ink levels indicate that ink cartridges are empty, click the Order Ink button to place an online order for replacement ink cartridges.

For information about ordering ink for your Dell printer, refer to article: Obtaining Ink for a Dell™ Printer


Back to Top

» Clean the printer contacts and print a test page

To manually clean the printer nozzles and contacts, perform the following steps:

1.

Turn the printer off and remove the power cord from the back of the printer.
2.

Open the printer lid.
3.

Manually move the ink-cartridge carrier to the left by gripping the top of the rubber carrier belt and gently pulling it across towards the right hand side of the printer.
4.

Take a warm, semi-damp paper towel and gently clean the wiper on the right side of the maintenance station.
5.

Lift up on the cap(s) that cover the ink cartridge(s).
6.

Remove the ink cartridge(s), and using a new warm, semi-damp paper towel, gently clean the contacts on the ink cartridge(s).
Verify that the contacts on the ink cartridge(s) is/are sufficiently dry prior to re-inserting into the printer.
7.

Re-insert the ink cartridge(s) back into the correct printer slot(s).

7.

Close the printer lid.
8.

Re-attach the printer power cord to the back of the printer unit.
9.

Press the Power button to turn the unit back on.
10.

Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
11.

Click Dell Printer Solution Center.
12.

Click the Maintenance tab.
13.

Click the Print a test page icon.
A test page prints.


Back to Top

» Clean the Printer Nozzles Using the Dell Printer Solution Center

To clean the printer nozzles and contacts using the Dell Printer Solution Center:

1.

Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
2.

Click Dell Printer Solution Center.
3.

Click the Maintenance tab.
4.

Click the Clean to fix horizontal streaks icon.
5.

Click the Print button.

Note:
The printer will make sounds when cleaning the nozzles that are not commonly heard during normal usage

Mar 19, 2008 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Not printing extreme right side of page


It is either your drum or open front cover see blue handle @ right hand side pull it out look at rignt hand side of printer and a door has opened (only small) pull the blue lever out and move the pad back andforwards a few times this cleans the glass.

It worked for me but I have to do it fairly often but it samve buying a new drum etc

Jan 08, 2008 | Dell 3010cn Laser Printer

1 Answer

Right side no yellow ink


You can get the manuals for the 3100cn printer from the Dell support website (http://support.dell.com/support/edocs/systems/3100cn/en/index.htm). They include some troubleshooting steps for determining what is causing a number of different problems with the printer. Did you make sure there was nothing blocking the toner on that side of the toner cartridges you replaced? If you haven't already tried it, I would also suggest cleaning the printer to see if that fixes the print problems you are seeing. The User's Guide (in the link above) has a section describing how to do this. If that doesn't fix things, run the tests for print quality and contact Dell support (contact information is in the manual, or on the Dell.com website). Hopefully this will help you get the problem fixed if you haven't already done so. Larry Dell Customer Advocate

May 17, 2007 | Dell 3100cn Laser Printer

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