Question about Dell 3010cn Laser Printer

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Dell 3010 Color Laser only printing 3/4 of the page!

Okay, for about 3 months this problem has been annoying me.

I replaced all of the tonors, cleaned everything.. Problem still was there, i was convinced it was the drum. So today I got the new drum in, installed it..guess what, problem still there.

The printer will only print 3/4 of the page perfectly, but it cuts off the the rest. It does this when I print black only, or with color.

The cables are all plugged in nice and snug. I don't know what else to do!
Please help if you can.

Thanks!

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  • 49 Answers

Typically this happens when one of the toners are not locked completely into place. Try, forcefully, to reseat each toner.

What's happening is the laser is being blocked by the locking mechanism of the toner cartridge not closed completely.

Good luck.

Posted on Feb 27, 2009

  • Derek Feb 27, 2009

    Also try using the cleaning rod by opening the front door. Or the right side of the printer itself (not in the front, on the right side) another small door opens. Inside that door is a blue handle. Pull it out 20-30 times to clean the interiors. Try again. :)



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