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if unable to install then go to the URL
in this site click on network adapter
it will ask u for the model number and version of the adapter
then download the right version of ur adapter or else it wont work
The Belkin site has very specific instructions for installing this adapter in a pc with Vista. These instructions are at: http://www.belkin.com/support/article/?lid=en&pid=F5D9050&aid=6112&scid=0 I would first unistall any Belkin Software that has already been installed, shut down the system completely and then restart. After you have fully restarted the system then follow the Belkin Site instructions EXACTLY. Any variation is apt to mean an unsuccessful install. Good Luck and have patience.
what the adviser meant was your pc cannot provide enough power to the usb port to power the unit, assuming you have tried other ports and it still wont work; you will need to either purchase a pci usb 2.0 card adapter or purchase a mains powered usb hub and connect to this instead.