I had a Zebra S500 working great until I installed SP2 on XP Pro. Now it won't print. Anyone else seeing this? does anyone know of a driver that will work with SP2? I found the 95 version, the 3.11 version and the 2K versions. I have to travel to work on the printer so I have not had a chance to try them all yet. I was hoping someone may have some info. thanks in advance
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When you connect a printer to your pc the operating system adds a virtual port. Your pc will typically have 3 physical usb ports but can have as many virtual ports as you have devices to connect to it.
1: Ensure that your printer has media loaded and is powered up and ready to print. Connect the USB cable. You should get a message on pc screen saying device (printer) found.
Open printer driver ( double click on the zebra printer icon - Start/control panel/printers & Faxes/) Click print test page. If it doesnt print you will see a printer icon with a red question mark.on your toolbar, double click on this. This will bring up a small window showing status of the print job, Click printer/properties/ports. Select the next free usb port and click apply. Drag the print status window so that you can see the message in the status window change from Error print to error Restarting. repeat trying each of your usb ports until printer works. start with the higheat usb with highest number and work your way down.
He are the steps you need to calibrate your printer
Label Length Calibration Note: This is typically the only procedure required when first installing the labels.
1. Load the printer with media and ribbon.
2. Press the printer front panel MODE key until the CALIBRATE LED is lit.
3. Press the FEED key and allow the labels to feed.
4. When the labels have stopped press the MODE key once to save the value in memory.
Here's a manual if you don't already have one: http://tinyurl.com/yb2rpd4
Loosen the plastic thumbscrews that tighten the printhead down onto the ribbon and media. Perhaps there's too much pressure, not allowing the media to advance.
Also just try to reset it to the factory defaults.
Hold down FEED and PAUSE while you power up. When it's finished resetting, press MODE 4 times to save the settings. I've had to do this quite often with ours.
Good luck! I hope this helps. If so, please leave a rating!
I had the same problem and could not fix it but called Zebra headquarters and they gave me this solution and it works! It sounds crazy but it works. Turn off the printer on the switch on the side. press and hold the button on the front of the machine while you turn it on. The light will turn red then release the button the light around the button will then turn a solid greed then blink green. While it is blinking green press and hold the button again until it the light turns orange and then release the button. This apparently puts your printer into line mode or something but anyway it works!
The Zebra Stripe S500 has a RS-232 SERIAL interface using a DB-25 connector . You'll need a USB to SERIAL converter, not parallel. Be sure that the baud rate and data/stop bits are set the same on the printer and interface converter. Generally speaking, use the fastest setting possible (19200 baud) unless you encounter problems.