Question about Office Equipment & Supplies
The first thing would be to remove it and reinsert the cartridge.
If it continues to not recognize it, try inserting a different brand new cartridge. If that cartridge is also not recognized, the connection between the cartridge and the printer is not happening. Typically printers do not cost enough to justify the expense involved in having a technician repair the unit. In other words, if you try installing two brand new cartridges and they both fail - it is the printer side of the connection that is bad.
Posted on Jul 25, 2008
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Posted on Jan 02, 2017
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