Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Error 6A00 Send it off?? I bet I haven't printed 5 sheets of paper off this dang thing!! I don't want to spend the money to send it off!!!

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Service manual solution, Please let me know if the led's are blinking in cycles of orange and green for 12 times ( alarm led and copy button led)

AP position error

[6A00] An error occurred in the AP motor during purging

Solution (Replacement of parts which are likely to be faulty)

- Sheet feed unit
- Logic board ***'y
- Purge unit

If it is still under warranty, i suggest you make use of it!

Posted on Jul 25, 2008


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Posted on Jan 02, 2017


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Error 6A00 when attemnpting to print from Canon IP3000 printer.


According to the service manual of the printer, the Error 6A00 is one of the Service Call Errors (by LED blinking in orange and green alternately 12 times.) The name of error is “AP position error [6A00]”. The sheet unit (QM2-1220) or Logic board ***’y (QM2-1520) may be faulty. And the replacement of the part is needed which is likely to be faulty.
It means that you have to waste money.
But you can try the solutions below:
Solution 1:
It looks like the print heads need to dip down into the small sponges underneath the white plate at the end of the start motions. Just move the print head carriage (white plate) back and forwards a few times.


Solution 2:
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. This may be related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. The offending item needs to be removed or the purge unit needs replacement.
Solution 3:
Press the ink pads down in the purge unit.
Solution 4:
After trying the solutions above to reset the error:
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

I hope it helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 29, 2010 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

I have a optras1855 printer and a message keeps coming up 241 paper jam check tray 1. the problem is there is no paper jam. i know this because i have another machine the same model and that does the same...

I'll bet that if you put a mark on the top sheet of paper in tray one and then send a print job or run a self test you will see that the paper stays in tray one. I suspect that you have a paper pick problem.

Worn or slick rollers can be one source or a weak tray supports. Also, take the paper out of tray one and fan the paper to break any static that may cause the paper to stick together.


Dec 17, 2009 | Lexmark Optra S 1855 Laser Printer

3 Answers

MP830 Error 6A00 Error Code Alarm Flashing and Copy button Flashing. Does not respond to unplugging or turning off and back on.

6A00 means the purge assembly is jammed. That's the unit that cleans the printhead. Sometimes it will last a while when cleaned, but I just replace them.
QM2-3032-000 about $20.00 but much easier at a shop.

Oct 01, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Show the code 6A00 and the printer won't print. The lcd reads check printer then flashes 6A00

That error indicates a sheet feeder error, apparently its not something you can fix yourself and you will need to send it in for repair.
You will need to send it too an Canon approved repair center, calling Canon and asking them should reveal where to send it.

Aug 31, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

How to re-time the gears auto sheet feeder unit

Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 16, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

6A00 error

The error seems to indicate a failed sheet feed, check the paper path to see for any stuck bits of paper, however I have heard that this can also be caused by a flaky sensor in the paper path.....

apparently the best way to deal with this is to turn it upside down and give it a shake.

hope this helps

Sep 23, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Printer feeds through blank piece of A4 fast, followed by another one, slowly

Service error 6A00 Cancel printing and turn the printer off and then back on.
If this doesn’t clear the error, see the printer manual for more detail.

Jun 05, 2008 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Error code 6A00

TThere is a prblem with the carriage lift mechanism.
Probale causes
1.PR Lift shaft assembly
2.Sheet Feed Unit
3.Logic Board
Send the printer for repair ,

Apr 21, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer


This is an eye opener -- I always promised myself I wouldn't buy an all-in-one and I did.. I am on my 2nd model and now have the famous error 6A00 and 6800. Through much internet searching I found some advice -- more than I got from Canon. I went to the right side after gently moving the print head to the left and seached and there was a small piece of paper in there and I thought my problem was solved. I then printed only to find each sheet would feed incorrectly and the corner on the right side would fold for every sheet and then more paper ended up on the left side creating crinkled paper and finally the 6800 error. Nothing clears this error and now I am back to no printing. I have black fingers and am totally frustrated! My best advice -- if you are buying an all in one get the additional 3-yr contract and the thing will get replaced.

Feb 07, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer


6A00 is a problem with the sheet feed unit.
Follow Canon's suggestion, take it or send the unit USPS to the Authorized Repair Facility.
You will NOT be able to resolve the problem yourself.
if you paid for warrantie it can be replace 4 an other one

Feb 07, 2008 | Office Equipment & Supplies

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