You might have to uninstall the mouse and its drivers then restart your computer then reinstall the mouse and its drivers
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have the options update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
click start control panel administrive tools computer management device manager scroll to mice and pointing devices you might see a yellow question mark? right update driver in
Windows 7
hope this helps
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