Question about Acer Aspire 5610-4648 Notebook

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Acer Crystal Eye webcam

Pop up message says Camera not found

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  • Anonymous Oct 04, 2008



    aspira 6920

  • Anonymous Nov 17, 2008

    have the same problems, camera not found

  • miiraiesha Jan 01, 2009

    My Crystal Eye is not working at the moment,

    Everytime i want to go on it dosent work

    It says it cannot be found ? ? ?

    Can you help

  • 7thDragon May 11, 2010

    Help me on popup message 'camera not found' Acer Crystal Eye Webcam - extensa 4620Z

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  • 111 Answers

First goto device manager to see if you are able to see webcam installed and no yellow icon on it..if you don't see then its probably that the drivers are not installed and you need to install drivers .use windows update to install recommanded drivers for you cam.If you don't know how to use windows update then let us know which operating system you are using so that experts from fixya can direct you using it..

Posted on Nov 17, 2008

  • lovely114141 Aug 23, 2011

    I can't find the acer crystal eye camera in the image device in device manager. my os is win7. help, pls...

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How i can solve the problem "camera no found" after click on acer crystal eye webcam


you need a physical camera to use as the camera . do a system search for your camera

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I used windows 7 in my acer aspire 4315 the cam would not work. message: camera not found but i install the driver eye crystal for windows 7 pls help


http://support.acer-euro.com/drivers/downloads.html
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Update the drivers (let me reveiw the specs i can get)
http://acer-crystal-eye-webcam.software.informer.com/
These are the latest i also recomend a virus scan just to be safe

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The problem is with Camera driver.

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1 Answer

Acer crystal eye webcam


You can go to the manufacturers website to check if you have the very latest driver for your webcam. if not, you should be able to download it from there.

Go to control panel, then system properties, then device manager, then hardware. check imaging devices to see if your webcam is recognized.

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Acer aspire notebook 5920 crystal eye webcam


Here is a site where you can download camera instructions:
http://www.acerpanam.com/flex/acer/bin/acer.html#app=2766&1adb-selectedIndex=3&e590-selectedIndex=1&c2fd-selectedIndex=1&35e6-selectedIndex=1&2835-selectedIndex=1

Also remember that anytime you are installing or downloading software, you need to turn off all other running proggys including your internet security/virus control. Your firewall may easily corrupt an install. Just be sure to turn it back on when you are finished.

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Acer Extensa 5420-5687 Crystal Eye webcam


I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

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