Question about HP Deskjet 3915 InkJet Printer

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Wrong colors I just plugged my HP 3915 into my macbook running OSX and it prints black and white fine, but the colors are all wrong. It seems magenta is the only color that comes through. It's as though all non-black color instructions to the printer get interpreted as "magenta". Any ideas?

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I'm a printer technician... One thing we do see all the time is color cartridges that all 3 chambers are filled with 1 color.

One way to check this is to take a damp lint free cloth (Preferably with distilled water) and blot the bottom of the cartridge and make sure you get all 3 colors to bleed through.

If you try this and still have the same issue, start with uninstalling the software and reinstalling it.

Posted on Sep 24, 2008

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I JUST NEED ORDER NUMBERS FOR ALL THE COLOR LASERJET CARTRIDGES FOR CP4525 PLS. THANKS,


You can find the user's guide here which lists all the parts and supplies. Here's the cartridge information from the manual:
  • HP Color LaserJet black print cartridge Standard black cartridge CE260A
  • HP Color LaserJet black print cartridge High-capacity black cartridge for CLJ4525 models only CE260X
  • HP Color LaserJet cyan print cartridge Cyan cartridge CE261A
  • HP Color LaserJet yellow print cartridge Yellow cartridge CE262A
  • HP Color LaserJet magenta print cartridge Magenta cartridge CE263A
You can use the HP numbers to look for original or after-market replacements.

Apr 29, 2011 | Printers & Copiers

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My HPLJ3500 Color Printer wont print black even tho we just put in a new cartridge. Prints magenta, cyan, yellow, but no black. HELP!


Run the PQ troubleshooting diagnostic.
See if the black is printing.
If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.

Jan 11, 2011 | HP Color Laserjet 3550 Printer

1 Answer

I am having a problem printing with my HP printer


you wasted your time using cleaning program and heaps of ink...

follow this procedure:

1. remove all ink cartridges from the printer
2. check if ink is soluble in water, isopropyl alcohol or methylated spirit (this which do not create lumps or precipitations is correct solvent)
3. put one drop of solvent in th centre of aspiration hole on receptable
4. if solvent is absorbed through input, that meant problem is not with printer but with cartridges.
5. check printer cartridge by stamping them with tissue if they "produce" any ink on the outlet,
6. put one drop of solvent on cartridge outlet and insert them in correct bases
7. print test page, print should be rather weak as solvent will go through the nozzles
8. print test page from computer
9.create "strip page" of each colour used, separate by no colour (white) start with yellow strip, then white, light cyan, white, cyan, white, light magenta, white, magenta, white, black - this strip pattern will force all cartridge to operate on they max delivery.

if there is no result, service by technician will be in place...

all ink based printers need to print at least one page per week... ink will dry pretty fast, especially in dry or hot condition.

Jul 28, 2010 | HP C6250 InkJet Printer

2 Answers

Wont print in color only black and white


wrong cartridge or needs cleaning the contacs

Dec 15, 2009 | HP DeskJet D2560 InkJet Printer

1 Answer

Printer printing out wrong color. i have cleaned the cartridges several times, checked to make certain tape is off. How do I configure the printer to allow me to have access to the printer service to...


Print a test page. if that is ok, then it could be the color profile you have selected. Also, you can make your own test pattern of Yellow, magenta, and cyan. (use mspaint and make 3 colored bars, a black bar, and a white background). Print that, and see if all 3 colors and black are printing. If one color is not printing (ie, yellow for example) then there is an issue with that printer head on that cartridge. If you are recycling the carts, then that cart needs replaced.

Aug 28, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Every page covered in magenta and black won't print across the page


This is caused by toner contamination in the laser scanner unit, it is quite a complex job removing and cleaning the laser scanner. I would suggest you contact HP regarding the repair.

Sep 04, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Black Ink Cartridge alignment problem


I have never heard of that happen before. I know if they have been refilled they lose there effectiveness causing leaks to happen.

Jun 14, 2008 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

Black blocked by magenta


One ovbious option would be to have a friend print it out.
I assume that is not an option.

Some printers just won't let you print if a single color is out. Yes, stupid. Try printing a blank page. If it fails, there is no other option but to replace the cartridge or print elsewhere.
If the blank page test works, this next option/test is worth a try...
Depending on the app you are using, you can specify the color breakdown of the colors you are using. In your case, it is possible that the text is set to a rich black (4-color) rather than just black.
If that is the case, to test this most quickly, make a new file, and create a new black (black2), set to 100 black, 0% other colors.
Type a wor and set it to print in that color and try to print it.
If that works, apply the same technique to your real document.
Hope it works. I've been stuck in the same situation, and some printers will just not let you print if a single color is out.
Good luck.
DigiChick

Jun 09, 2008 | HP Color LaserJet 2600n Printer

4 Answers

Printing in black & white when color cartridge ran out


I had the same problem. Had no choice but to buy the colors I ran out to make the printer work. In order to avoid future problems and save on color inked I attempted to follow the steps of a previous posting, however, that did not work for me. This is what I had did. Print, select properties, advance, continue, check box - Black ink only. Remember when you decide to print in color you must reset your setting and take out the check from the - Black ink only.

Sep 08, 2007 | Epson Stylus CX6600 All-In-One InkJet...

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