Question about Canon imageCLASS MF8170C All-In-One Laser Printer

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Canon imageclass MF8170C, error "insert Y cartridge"


The MF8170C keeps alternating between "insert Y cartridge" and insert all 4 c,m,y,k cartridge.

The cartridges are in the printer. Does this mean that all four toners are low or out?

thank you

Posted by on

  • jocelynilla Aug 29, 2008

    I've got the same problem--it keeps flashing the "Insert Y Cartridge" message even though all the cartridges are there. I've tried resetting it and reinserting the Y cartridge, but nothing's working.

  • lfis492aa Dec 16, 2008

    I have the same problem. first it was just the Y catridge message now all do it.



6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 2985 Answers

SOURCE: cartridge jammed

Cartridges are usually simple click into place.
Refer to your manual.
I suspect none of us here can help further without actually examining your printer.
you could also try - www,
type your printer model in the field.
Also Canon customer support will may be able to point a way

Posted on Nov 26, 2007

  • 1 Answer

SOURCE: toner not set insert toner message

The problem is with the paper tray not the toner, believe it or not. Take all of the paper out of the tray and then reinsert the paper into the tray. It should then work fine.

Posted on Mar 19, 2008

  • 3 Answers

SOURCE: Canon imageclass MF8170c print problem

I found that everytime my mf8170 would print only half the page it was because I was printing on the wrong size paper... try checking your properties and making sure that you are printing on the same size paper as what is in the tray you are pulling from.

Posted on Apr 22, 2008

  • 32 Answers

SOURCE: minolta 2430dl X toner not installed

If you are lucky you can just clean the contacts on the cartridges themselves and the "crum reader" and the printer will recognize the toner again.

The weakest part of this printer's design is the crum reader(part name "pushbutton switch" part number "4139630602").It isn't robust and you can easily bend the spring loaded contact through trying to clean it or with normal usage. Once bent or stuck it will no longer make contact.

The part is located in a white housing on the left hand side of the printer below the drum. To get at the part, remove two toner cartridges. Rotate the toner cartridge assembly around (push the recessed release button in the beige plastic right hand side under the main door) until the empty slots are by the crum reader (black piece with three spring loaded copper wires extending fromthe flat surface). You can now access the crum reader. It is held in by two clips one on the left and one on the right. Use a small screwdriver to pop it out, disconnect the ribbon cable and replace it. The hardest part is putting the ribbon cable back on the new part. The whole procedure takes about 5 minutes. Order extra crum readers so you have them on hand.

The normal Konica Minolta parts line can’t order this part. In Aug. 07, I called 800-622-5546 [2] [3] (orderadministration section) and ordered the part. It was $5.

Posted on Aug 02, 2008

SOURCE: no toner cartridge

same problem!

Posted on Oct 23, 2008

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