Question about Canon PIXMA MP160 All-In-One InkJet Printer

1 Answer

Scan Problem When I initiate a scan, not to print, but to save to my computer, from Word I go to insert: picture: from scanner, and I select Custom Insert. I get the ScanGear window and if I select Scan or Preview the MP160 begins humming and it tells me not to open the cover because it is processing calibration data. Then it tells me it is scanning. Then suddenly I get an error message saying it cannot communicate with the printer because the cable may be lose or the printer is not turned on or whatever. "Scanner driver will be closed." Of course it has been communicating with the printer all along! What is going on? The error message is Code: 2,155,0. The same thing happens if I just push the scan button on the printer and follow the instructions on my monitor, it begins a scan and then tells me it can't communicate with the printer!

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  • nputnamjr Jul 25, 2008

    thank you, well I paid the $15 for the premium assistance program and the expert had me uninstall all my Canon printer software and then re-install it from the disk and I have the same problem. She mentioned I should see if I can take the printer back and have it repaired on warranty. I am using Windows XP . How do I use a lower resolution for the scan? (By the way, Thank you!)

  • Anonymous Feb 04, 2009

    Canon MP160

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  • 426 Answers

Try using a lower resolution for your scan... also this is a known problem for windows vista what o.s. are you using?

Posted on Jul 25, 2008

  • Lee N.
    Lee N. Jul 25, 2008

    if they did not solve your problem request a refund, this is a software issue and you might need to change ports or unplg the printer for a day wth no power also try resetting to default, Under Quality you should be able to Negate the res. feelfree to e-mail me at lee@ whypayforhelp___dot____com

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